Note: The job is a remote job and is open to candidates in USA. Luxonis builds the hardware, software, and cloud platform behind spatial AI. They are seeking a Strategic Account Manager to own and grow their most important customers, focusing on retention and expansion of strategic accounts.
Responsibilities
- Own the full commercial arc for a portfolio of strategic accounts: opportunity creation, pricing, negotiation, close, and expansion, plus net-new logos you land alongside the assigned book
- Drive net revenue retention well above 100%. The goal is to grow each account year over year, not hold it flat. An account doing $1M last year should be meaningfully larger this year
- Be on-site with your accounts regularly. Strategic relationships are built in person, so expect regular travel to customer locations to retain and grow them
- Partner daily with your pod's support engineer to turn technical wins into commercial ones: proof of value, architecture decisions, and adoption that drive margin, not just top-line
- Qualify hard, early, and honestly. Confirm budget and intent before we scope engineering-services (NRE) work, and grade every expansion and conversion opportunity on both size and probability so effort lands where it converts
Skills
- Several years of B2B sales or strategic/enterprise account management, ideally selling technical products into engineering buyers
- A track record of growing existing accounts, not just landing new ones, and comfort owning a quota built on gross-margin growth
- Enough technical fluency to lead a credible first conversation: you can run a product demo, hold your own on architecture and capabilities, and know when to pull your support engineer in
- Disciplined qualification instincts. You'd rather kill a weak deal early than burn cycles on it
- Self-directed and comfortable with ambiguity. Pods run lean; you'll set your own motion
- Willingness to travel to customer sites regularly
- Background selling into robotics, industrial automation, computer vision, machine vision, or edge AI / embedded systems
- Experience at a hardware or deep-tech company with real technical sales cycles
- Familiarity with selling alongside an SDK or developer-facing platform
Company Overview