Note: The job is a remote job and is open to candidates in USA. ecoATM Gazelle is a technology company focused on device re-commerce and environmental sustainability. The Senior Sales Revenue Operations Analyst will manage Salesforce operations, oversee pipeline forecasting, and facilitate partner onboarding to enhance operational efficiency.
Responsibilities
- Serve as the Sales groups internal product owner of Salesforce by maintaining accounts, kiosk locations, opportunities, and pipeline with rigorous data hygiene and standards enforcement
- Define, document, and continuously improve Salesforce data standards; proactively identify systemic gaps and lead remediation in partnership with IT
- Build and maintain executive-ready dashboards and reports that give leadership and the sales team real-time visibility into pipeline health, kiosk deployment status, and partner performance
- Identify opportunities to automate or streamline manual data workflows and advocate for the right solutions
- Own ecoATM's weekly pipeline forecast process — producing the single executable forecast used by Sales, Compliance, and Kiosk Operations to plan and prioritize
- Validate forecasts against compliance permitting timelines and Kiosk Operations capacity to ensure the pipeline reflects what can actually be deployed
- Design and lead structured working sessions (AM/Biz Dev, Compliance, Kiosk Ops) to replace large, unwieldy cross-functional reviews with tighter, data-driven cadences
- Proactively surface forecast risks and deployment bottlenecks; bring recommendations — not just observations — to leadership
- Continuously improve forecast accuracy by identifying systemic patterns in misses and building better tracking and validation into the process
- Own the end-to-end administrative work of standing up new retail and mall partners and activating new kiosk sites within existing partner locations — from contract intake to system readiness
- Build and maintain Salesforce records for new partners; manage contract intake, COI/insurance tracking, and all documentation requirements
- Coordinate and track timing on surveys, installs, removals, and permitting — flagging delays before they impact Kiosk Operations or go-live timelines
- Serve as the quality gate between Sales and Operations: validate site and partner readiness before data moves into operational layers
- Identify recurring friction points in the onboarding process and drive process improvements that reduce time-to-live for new kiosk deployments
Skills
- 5+ years of experience in sales operations, revenue operations, or a closely related field. Ideally in a company with a physical footprint (retail, kiosk, franchise, or similar)
- Hands-on Salesforce expertise: data hygiene, reporting, dashboards, and CRM administration
- Proven ability to not just maintain processes, but improve them by identifying root causes and building scalable solutions
- Strong cross-functional credibility: you can hold your ground with Sales, Compliance, and Operations, and influence without authority
- Exceptional attention to detail. You value accuracy and treat data integrity as a professional standard, not a task
- Executive-level written communication; able to distill operational complexity into clear, decision-ready updates for leadership
Benefits
- This position may also be eligible for short-term and long-term incentives based on individual and company performance.
- Base pay offered may vary depending on job-related knowledge, skills, and experience.
- Learn more about ecoATM benefits here.
- Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer.
- All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data.
- If you need assistance, or an accommodation, please let your recruiter know.
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