Note: The job is a remote job and is open to candidates in USA. Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. The Sr Project Manager will lead complex client-facing projects, coordinating cross-functional teams while managing schedules, compliance, and budgets for health and human service benefits programs.
Responsibilities
- Develops mechanisms for monitoring project progress and problem solving with customer representatives, developers, and clients
- Oversees and coordinates multiple projects across the team to ensure each clients’ deliverables are met in a timely manner
- Reviews status of projects and budgets, recommends and tracks pricing for modules and development, and manages schedules and prepares status reports
- Investigates and analyzes clients’ processes, recommends solutions to meet the clients’ needs, leads training for clients, manages implementation of new processes and software, and provides ongoing maintenance and support to clients
- Manages team sprint cycle priorities to optimize sprint capacity and timelines, and collaborates with development leadership to plan and execute new development
- Delegates testing requirements across team, and also contributes to testing, for new development and potential bugs in the system
- Monitors client requests and recommends solutions to increase team efficiency and rapid responses to meet client needs
- Oversees operational aspects of ongoing projects, including monitoring the teams’ business development strategies, and serves as liaison between management and delivery team
- Coordinates and monitors multiple responses to current and prospective clients’ bids and requests for proposals; lead all levels of staff to inform response; and ensure on-time and complete delivery of proposals
- Assists in demonstrations of relevant products and services to current and prospective clients, as expertise is required
- Organizes team business development strategy sessions and works closely with team supervisor to project manage development plans, adjust strategy as needed, and track team progress
- Actively seeks understanding of other products and offerings; organizes product learning sessions to familiarize full team
- Directly supervises a small group (1-2) of support and entry/immediate level professionals
- Effectively engages colleagues and peers in the development and execution of strategies and work plans, and effectively coaches/leads other colleagues to do the same
- Leads firm-wide initiative to develop best practices and build training modules for ASG track
- Provides after-hours client support and travel as required
Skills
- Bachelor's degree in a related field
- 4+ years of experience managing complex, multi-year projects
- Project Management Certification (PMP)
- Strong analytical skills, and ability to organize and plan work efficiently within set time limits
- Excellent ability to effectively communicate project status, issues and information to the client and project team
- Strong Microsoft Office applications skills (preferably with Excel, Word, PowerPoint and Access)
- Background in State Benefit programs (i.e. Medicaid, SNAP)
- Knowledge of eligibility determination processes
- Knowledge of CMS and FNA
- Self-starter, ability to manage time and deliver to aggressive and/or changing time schedules
- Schedule flexibility due to clients located across the U.S. (multiple time-zones)
- Must be located in Alaska
- Master's degree
Benefits
- Medical and dental care benefits
- 401k
- PTO
- Parental leave
- Bereavement leave
Company Overview