Note: The job is a remote job and is open to candidates in USA. Reverba Global is focused on elevating the voices of patients and caregivers in healthcare. They are seeking a Sr. Manager, Recruitment Operations to lead recruitment efforts and manage campaigns that connect with patient and caregiver advocates.
Responsibilities
- Serve as a primary point of contact for internal teams seeking recruitment support for patient and caregiver Advocate initiatives
- Manage recruitment campaigns from intake through completion, ensuring timelines, budgets, deliverables, and stakeholder communications stay on track
- Conduct or oversee research to identify the best recruitment channels, audience targeting inputs, and outreach opportunities
- Partner with internal teams, vendors, and external partners to launch, monitor, and optimize recruitment campaigns
- Manage vendor and partner relationships, including onboarding new partners and maintaining clear communication across all stakeholders
- Review externally facing creative assets and screening materials to ensure they align with recruitment goals, target audiences, and quality standards
- Oversee recruitment tracking and reporting, including leads, conversion rates, channels, clients, conditions, and campaign performance
- Build, refine, and maintain high-quality data sets using tools such as Excel and/or Smartsheet
- Bring structure and process improvements to workstreams, systems, reporting, and campaign operations
- Manage recruitment budgets and provide timely updates to internal stakeholders
- Support a high standard of internal and external customer service throughout every phase of recruitment
Skills
- 3–5+ years of project management, operations, recruitment, marketing, advocacy, agency, or equivalent experience
- A college degree in any field
- Strong proficiency with Excel and/or Smartsheet, including experience creating, maintaining, and auditing data sets with exceptional attention to detail
- Experience managing vendors, partners, direct reports, teams, or cross-functional stakeholders
- A working understanding of traditional and digital marketing methodologies, along with curiosity and creativity in exploring new ways to reach healthcare consumers
- Strong organizational skills and the ability to manage multiple workstreams, timelines, and priorities
- Excellent written and verbal communication skills
- Confidence working with data, reports, budgets, processes, and campaign performance metrics
- A track record of bringing clarity, structure, and order to complex or evolving work
- A collaborative mindset and a commitment to providing outstanding service to internal and external partners
- Experience with biopharmaceutical clients, healthcare communications, advocacy relations, public relations, agency environments, patient recruitment, or patient privacy requirements is very helpful
Benefits
- Medical, Dental, Vision, HSA, FSA, STD, LTD, Life Insurance, Supplemental Insurance, EAP, Pet Insurance, 401(k), Paid Time Off, Holidays, Sick pay, internet allowance, cell phone allowance, work-from-home allowance, wellness allowance, and anniversary rewards.
- 401K
- Health benefits
- Paid time off
- Volunteer time off
Company Overview