Note: The job is a remote job and is open to candidates in USA. Visa is a world leader in payments technology, dedicated to facilitating transactions globally. The Sr. Director of Sales will lead a team to expand Visa Acceptance Solutions, focusing on client relationship management and driving revenue growth through effective sales strategies.
Responsibilities
- Exceed aggressive revenue targets for Acceptance Solutions Direct Merchant clients across the North America region
- Achieve quarterly revenue goals for Acceptance Solutions services, in partnership with broader cross-functional Visa teams
- Lead team of Relationship Managers focused on key client relationships and revenue growth of a broad set of merchant portfolios
- Lead teams through the sales cycle from prospecting through close
- Drive teams to create a high-value pipeline cross selling and upsells
- Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc
- Inform annual team goal planning and execution plans to achieve them
- Drive revenue attainment progress in alignment with a budgeted Annual Operating Plan
- Lead problem-solving sessions with the sales teams and help solve problems when client issues are escalated to maintain positive, growth focused engagement and relationships with clients
- Ensure high performance, team cohesiveness, and individual seller development
- Deploy resources for optimal growth across the wide set of opportunities
- Drive high level team engagement by creating a collaborative, inclusive environment
- Set clear direction that maps to corporate strategic objectives
- Establish consistent, effective processes that inspect the use of proven sales and relationship management methodologies that use planning and discovery sessions to enable alignment to client goals and timelines, executive engagement, and the effective delivery of value propositions
- Inspect progress and adjust activities as needed to achieve results
- Work with NA Product team to improve the go-to-market strategy and identify the right value proposition to meet client needs
- Work with NA Merchant Sales team to ensure cohesion and consistency for overall regional partners, priorities, and goals
- Work with Sales Enablement and Marketing to ensure our client facing materials are excellent and help accelerate the learning and sales process
- Work with Communications to share progress and growth to external audiences through a communication plan, PR, conference events, etc
- Work with Commercial Operations to ensure appropriate incentive structure, modeling and incentive deal review structure and approval process
- Work with Legal to ensure client contracts that drive to successful outcomes for both Visa and our clients
- Partner with Sales and Solutions Engineering to inform development and delivery of market leading products and solutions based on market priorities
- Work with Client Delivery and Client Services to handoff from sale to implementation and ensure well-run projects
- Leverage market-sizing study along with regional deep dives to develop the target use cases and clients
- Develop strategies and work with constituents to get buy-in on new use cases, including the regional Visa Direct product team
- Identify trends in each market where Acceptance Solutions can solve pain points and develop plans to target each
- Facilitate the capture and communication of client feedback on product and value-added services to inform product evolution
Skills
- 12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD), or a minimum of 5 years of work experience with a PhD
- 15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
- 10+ years of sales experience, including at least 3 years of experience leading sales teams
- Creative self-starter with a bias toward action and proven track record for successfully developing, building, launching and commercializing technology products that delight customers
- Excellent problem-solving skills with a strong focus on delivering for clients
- Excellent listening and communication skills (both verbal and written), and executive presence; must be able to interface with our most senior client executives
- Ability to explain complex business and technical concepts to a broad audience in an approachable way to drive adaption
- Accomplished sales leader with a demonstrated ability to set overarching sales strategy
- Demonstrated thought leadership and the aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results
- Passionate about what you do and excited about the opportunity to transform payments working for the industry leader
- Ability to inspire direct reports and influence those without direct management responsibility
- Possess a high level of professionalism and leadership skills to build business relationships, trust and respect with business partners and suppliers
- Strong team player, self-motivated and the ability to work independently at coordinating across functional activities, obtain buy-in and elevate issues at critical junctures appropriately
- Ability to operate in a highly matrixed environment
Benefits
- Medical
- Dental
- Vision
- 401(k)
- FSA/HSA
- Life Insurance
- Paid Time Off
- Wellness Program
Company Overview
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world. It was founded in 1958, and is headquartered in Foster City, California, USA, with a workforce of 10001+ employees. Its website is https://www.visa.com.