Note: The job is a remote job and is open to candidates in USA. Genesys is a global leader in customer experience and cloud technology, empowering organizations to create better customer experiences through AI-powered orchestration. As a Senior Business Development Representative, you will drive new business growth across strategic accounts in North America, focusing on building pipeline and engaging senior stakeholders.
Responsibilities
- Drive outbound prospecting across strategic accounts using calls, email, LinkedIn, and targeted campaigns
- Identify, research, and engage key decision-makers within Strategic and Enterprise organizations
- Partner closely with Strategic Account Executives to execute tailored account-based strategies and develop territories
- Qualify inbound and marketing-generated leads, converting them into high-quality sales opportunities
- Clearly articulate the value of Genesys Cloud and CX solutions aligned to customer challenges and business outcomes
- Consistently generate qualified pipeline aligned with regional revenue goals
- Maintain accurate activity tracking, pipeline management, and reporting in Salesforce
- Meet and exceed KPIs related to meetings booked, pipeline creation, pipeline acceleration and conversion rates
Skills
- 3–5 years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments
- Fluent in English
- Proven track record in outbound prospecting and pipeline generation
- Comfortable engaging mid-senior-C-level stakeholders in complex organizations
- Excellent communication, organizational, and time-management skills
- Experience with Salesforce, LinkedIn Sales Navigator, and modern sales engagement tools
- Incredible business acumen
Benefits
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
- Paid volunteer time
- August Free Fridays
- Well-being resources
- Regionally tailored programs for employees and their families
Company Overview