Note: The job is a remote job and is open to candidates in USA. Kennametal Inc. is an industrial technology leader that provides productivity solutions through materials science and tooling. The Senior Application Engineer in the Machine Tool Industry will support technical tooling and product application solutions, manage customer projects, and mentor less experienced team members while maintaining key customer relationships.
Responsibilities
- Support the Machine Tool Industry business and technically support key accounts and projects
- Lead and manage customer projects (turnkey, tooling, process improvements)
- Define & support project management scope, objectives, timelines, and deliverables
- Coordinate cross-functional teams (engineering, manufacturing, sales, etc) for project management
- Understand customers' business, technology, and product requirements and appropriately match Kennametal tooling solutions, products and services to meet customer needs
- Exceed customer expectations relative to Kennametal service levels and technical know-how and value-added services
- Perform sales forecasting, account planning and other administrative tasks that will profitably grow the business
- Understand and utilize company resources
- Show continuous improvements in technical, product and selling skills
- Maintain high impact customer relationships with current accounts to expand market share
Skills
- Bachelors degree in mechanical or manufacturing engineering or equivalent working experience in industry
- 5 to 7 plus years of successful field or manufacturing experience in the metal cutting industry
- Experience working in an extensive technical manufacturing environment
- Proficient in identifying and assessing customer needs
- Competent in understanding and communicating all products and technical information
- Able to understand and communicate complex contract conditions
- Able to work independently with little supervision
- Well developed interpersonal skills enabling teamwork and clear communication
- Valid driver's license
- Experience working with OEM machine tool builders
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