Note: The job is a remote job and is open to candidates in USA. Tyfone, Inc. is a global leader in the SaaS Digital Banking and Digital Payments sectors, redefining engagement with digital finance. They are seeking a Solutions Consultant to drive the technical evaluation stage of the digital banking sales process for community financial institutions, translating digital banking capabilities to meet client needs.
Responsibilities
- Gain a comprehensive understanding of tyfone’s products and how each product component solves customer pain points and their user’s pain points
- Maintain working knowledge of capabilities, roadmaps, and release schedules for products and/or solutions
- Perform live and recorded virtual and in person demonstrations of tyfone solutions including technical deep dive demos
- Partner with Sales & Marketing and Product Management teams to accurately incorporate product capabilities and updates into external-facing content that educates potential and current customers
- Aid in responding to RFPs
- Translate your technical acumen into client use cases, the client’s business needs into functional examples, and the client’s custom requirements into feasible outcomes
- Work in collaboration with the R&D team located in India on a need basis
Skills
- Bachelor's degree or equivalent experience in SaaS software technical areas
- Fundamental knowledge of SaaS delivery, and development using JavaScript, HTML/CSS, SQL, Python, etc
- Strong working knowledge of the Community FI space and its technical and business challenges and opportunities - previous experience in digital banking preferred
- Understand the principles of UX design and how our clients interact with flows within the UI
- Demonstrate ability to effectively use a wide variety of presentation tools as well as sales and marketing material
- Proven record of presenting solutions, both the strategic benefits for an audience of executives and practical use cases for the client resources who will implement and support our solution
- Demonstrate ability to bridge technical and business need gaps between our team as well as client and third-party stakeholders
- Effective communicator, in particular the ability to ask intelligent questions to gain understanding and solve client needs
- Must be an analytical thinker and detail-oriented person who can flush out complete requirements and solve client problems in a dynamic setting
- Demonstrate ability to use technical writing skills to distill complex information into terms, practical use cases, and value propositions that are relatable to our clients
- Effective verbal and written communication skills as well as the ability to leverage interpersonal communication skills to build rapport and develop relationships with our clients
- Excellent interpersonal, communication, organization, and follow-through skills
- Strong time management skills, rarely misses deadlines, and has ongoing, transparent communication with marketing and product management stakeholders
- Strong sense of ownership/bias for action to deliver results
- Demonstrated ability to work with minimum supervision; This is an individual contributor role and an essential collaborator role as well
- Analytical and creative problem-solving skills
- Previous experience of FinTech Industry highly preferred
Benefits
- Commission
- Travel up to 30% of the time – all domestic travel
- Flexible hours to meet with customers and prospects in all US time zones as well as interact with Global internal counterparts
Company Overview
Tyfone is the creator of nFinia®, a dramastically better retail/commercial digital banking platform, as well as several platform-agnostic, revenue-generating digital business solutions for credit unions and community banks. It was founded in 2004, and is headquartered in Portland, Oregon, USA, with a workforce of 51-200 employees. Its website is http://tyfone.com.