Note: The job is a remote job and is open to candidates in USA. The American Cancer Society is dedicated to ending cancer through diverse talents and a lifesaving mission. The Social Media Manager role is responsible for executing and optimizing ACS's social media strategy, ensuring efficient processes, and driving audience engagement while serving as the social media subject matter expert.
Responsibilities
- Executes and operationalizes social media channel strategies to drive audience engagement, growth, and alignment with organizational goals
- Establishes and maintains processes, workflows, and guidelines to ensure consistency, efficiency, and scalability across platforms
- Monitors, analyzes, and reports on social media metrics to deliver actionable insights that inform decision-making and measure success
- Optimizes social content and campaigns by applying data-driven findings to strengthen performance and audience impact
- Serves as the subject matter expert and primary liaison for the organization’s social media management tool (currently Sprout Social), ensuring effective adoption and use
- Facilitates collaboration between internal business partners and the social team to support integrated execution of campaigns and initiatives
Skills
- Bachelor's Degree
- 3 – 5 years social media experience
- Deep understanding of social media space, engagement strategy and channel management
- Expertise in executing effective social media strategies
- Ability to analyze metrics and translate data into actionable recommendations
- Skilled in creating and maintaining efficient workflows and guidelines
- Strong interpersonal skills to connect teams and drive execution
- Ability to travel (by car and/or airplane) when necessary
Benefits
- Generous paid time off policy
- Medical, dental, retirement benefits
- Wellness programs
- Professional development programs to enhance staff skills
Company Overview