Note: The job is a remote job and is open to candidates in USA. AppLab Systems, Inc is seeking a Snowflake Analyst. The role involves providing L2/L3 production support for Snowflake and ADF platforms, focusing on incident management, problem management, and ensuring adherence to service level agreements.
Responsibilities
- Incident management & root cause analysis
- Problem management and defect resolution
- Service request fulfilment
- Drive SLA/KPI adherence (response, resolution, availability)
Skills
- Should have exp on L2/L3 production support for Snowflake and ADF platforms
- Experience with AMS
- Incident management & root cause analysis
- Problem management and defect resolution
- Service request fulfilment
- Should drive SLA/KPI adherence (response, resolution, availability)
- Should have good technology exp (Snowflake and ADF)
- Should be flexible on availability
Company Overview