Note: The job is a remote job and is open to candidates in USA. House Rx is on a mission to make specialty medications more affordable and accessible for patients suffering from chronic illnesses. They are seeking an experienced Senior UX/Product Designer to enhance digital experiences in healthcare, collaborating closely with product, clinical operations, and engineering teams.
Responsibilities
- Develop a deep understanding of our clinical team members user journeys, the jobs to be done, and the pain points that we can improve
- Continue to evolve and define our UX principles, frameworks and best practices
- Collaborate across the entire organization to ensure you are getting the best feedback from the right people
- Be a builder at heart with technical depth. You can understand how a feature is built in the codebase with the help of AI. You prototype quickly and effectively to get to feedback earlier. You don't need to write production code every day, but you know enough to be dangerous
- AI-native. You've meaningfully changed how you work through AI. Not just using it to go faster, but rethinking what's possible. This shapes how you build, how you prototype, and how you think about your own productivity
- Create a culture of innovation, push back on preconceived notions, and approach problems with consistent patterns
- Self-driven. You don't wait to be told what to do next. You find the problem, form a view, and move. But you also know when to check in before going deep. You have a strong nose for when to push forward and when to surface something
- Foster a culture of collaboration, continuous learning, discussion, and healthy debate
- Be willing to go above and beyond. Our team is at the nexus of bringing together ideas and making them a reality, and that involves a relentless focus on quality and a personality that thrives on creating community, delivering value, and improving oneself
- Stay up-to-date with industry trends and emerging technologies to identify opportunities for ongoing innovation & improvement. Our favorite podcasts are: Relentless Health Value, Lenny’s Podcast and Acquired. We would love to hear yours!
Skills
- 5+ years of professional product/UX design experience, working closely with engineering teams and managing cross-functional stakeholders
- Experience designing for complex, multi-step workflows in software products (e.g., operational tools, workflow systems, or data-heavy applications), with a strong ability to simplify complexity into intuitive user experiences
- A strong portfolio demonstrating creative problem solving and critical thinking within complex systems and ambiguous problem spaces
- Deep curiosity and enthusiasm for AI, with hands-on experience of how AI can enhance user experiences, automate workflows, and reshape how products are built
- Extreme proficiency in Claude Code or similar, with the ability to produce implementation-ready designs
- Excellent communication, collaboration, and project management skills
- An ability to bring together opposing viewpoints and facilitate healthy discussion to arrive at the most effective outcome
- Strong analytical, problem-solving, and critical thinking skills
- A startup mindset, comfortable navigating shifting priorities and moving quickly in ambiguous environments
- Experience working on pharmacy management systems, electronic health records (EHRs), or related healthcare SaaS software strongly preferred
Benefits
- Flexible work hours and flexible paid time off
- Work remotely
- Generous parental leave
- Comprehensive healthcare, vision and dental benefits
- Competitive salary and equity stake
Company Overview