Note: The job is a remote job and is open to candidates in USA. Axon is on a mission to Protect Life, focusing on critical safety and justice issues through their innovative technology solutions. The Senior Sales Engineer will play a key role in influencing purchasing decisions and driving customer success by architecting solutions that meet complex organizational needs.
Responsibilities
- Own securing technical wins and influencing purchasing decisions by architecting solutions leveraging Axon’s ecosystem that deliver value in alignment with customers’ business and technical requirements
- Build deep relationships with executive and technical stakeholders as a trusted technical advisor throughout the Enterprise customer journey, from early discovery and solution design through executive alignment and deal closure
- Identify and architect high-value, industry-leading solutions by uncovering customers’ emerging operational needs and next-generation desired outcomes
- Deliver detailed, data-driven customer feedback and insights to influence product roadmap prioritization and market fit
- Establish collaborative partnerships across Sales, Product, Engineering, Professional Services, and Customer Success to accelerate the business, mature processes, and foster strong teamwork
- Strengthen team performance by documenting and sharing best practices and domain expertise, as well as continuously sharpening your craft
Skills
- Strategic, customer-facing technical leader with 8+ years of experience excelling in complex Enterprise environments with multiple stakeholders and competing priorities
- Discovery expert that deeply understands customers' core challenges and objectives even if not explicitly stated, and translates them into scalable, outcome-driven solutions especially when pioneering ground breaking applications
- Exceptional communicator exhibiting executive presence engaging with both senior decision-makers as well as technical stakeholders to deliver compelling narratives concisely and persuasively articulating a tailored value proposition
- Cloud environments (AWS, Azure, GCP) and architectures
- Integrating AI to deliver value
- SaaS-based solutions
- Working knowledge of networking fundamentals (TCP/IP, DNS, VLANs, firewalls, VPNs)
- Education: Bachelor's degree in Engineering, Computer Science, or a related field, or equivalent practical experience
- Constructive influencer who professionally challenges assumptions, both with customers and internally, and guides direction to strengthen customer and organizational outcomes
- Highly autonomous operator comfortable with ambiguity who still remains deeply collaborative and aligned to team outcomes
- Internal strategic partner with a proven record of establishing productive cross-functional relationships that streamline collaboration and eliminate organizational silos
- Thought leader guided by strong ethics, grounded in humility, committed to accountability, and resilient for the duration of challenging circumstances
- Familiarity with CCTV and video management systems, and access control technologies (e.g. Genetec, Milestone, Avigilon, Ocularis)
Benefits
- Competitive salary and 401(k) with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, and Vision plans
- Fitness programs
- Emotional and mental wellness support
- Learning & development programs
- And yes—we have snacks in our offices
Company Overview
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