Note: The job is a remote job and is open to candidates in USA. StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management. As a Senior Product Manager for Resident Intake & Retention, you will oversee the product lifecycle from vision to execution, driving outcomes in acquisition, retention, and revenue performance.
Responsibilities
- Own the product vision, strategy, and roadmap for the Resident Intake & Retention domain across the full product lifecycle
- Drive roadmap prioritization and trade-offs to deliver measurable impact across acquisition, conversion, retention, and revenue
- Own product performance against key KPIs, including revenue, adoption, usage, and customer retention
- Develop and evolve pricing, packaging, and value propositions to optimize business outcomes
- Build deep customer and market insight through ongoing research, customer engagement, and win/loss analysis
- Lead data-informed, hypothesis-driven product development, using experimentation and metrics to guide decisions
- Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and high-quality delivery
- Collaborate cross-functionally with Sales, Marketing, and Customer Success to align priorities, support positioning, and deliver customer and business value
Skills
- 5+ years of product management experience in B2B SaaS environments
- Proven experience owning a product or product area across the full lifecycle
- Strong commercial acumen, including experience with pricing, business cases, and financial outcomes
- Demonstrated ability to manage products against KPIs (revenue, adoption, retention, etc.)
- Strong business judgment - ability to simplify complexity and focus on what matters most
- Deep experience in customer discovery, market analysis, and data-informed decision-making
- Excellent communication skills, able to engage both technical and non-technical audiences
- Ability to influence stakeholders and drive alignment across functions
- High ownership mindset with a bias toward action and results
- Experience working in scale-ups or growth-stage product environments
- Experience working on funnel optimization, product-led growth, and partnership-driven growth
- Familiarity with experimentation practices and hypothesis-driven development
- Experience working with operational or multi-sided platforms
Benefits
- Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.
- A supportive team environment with emphasis on learning and development opportunities
Company Overview
We help create thriving residential communities. It was founded in 1992, and is headquartered in Denver, Colorado, USA, with a workforce of 201-500 employees. Its website is http://starrez.com.