Note: The job is a remote job and is open to candidates in USA. Grafana Labs is a remote-first, open-source powerhouse with over 20 million users globally. They are seeking a Senior Product Manager for Infrastructure Observability to develop product vision and strategy, manage the product roadmap, and ensure customer satisfaction for Grafana Cloud products.
Responsibilities
- Transform ideas and feedback into a product vision and roadmap
- Empathize with customer problems in order to collect user needs, requirements, and pain points
- Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
- Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers
- Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
Skills
- A BS/BA in Computer Science, a related field, or equivalent work experience
- 7+ years of experience in Product Management
- 5+ years of experience in a B2B SaaS product
- Experience using or building developer-facing tools, APIs, or platform services
- Ability to discuss APIs, data models, schema evolution, and distributed systems concepts
- Experience driving adoption of shared services or platform capabilities across multiple product teams
- Experience working with Engineering and Design teams build delightful products and features – with sounds UX – in a fast-paced environment
- Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
- Experience with open source software and/or commercial open source companies
- Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers
- Proficient with infrastructure concepts and components – like Kubernetes, Cloud Service Providers, and VMs – and able to articulate these models in human-readable terms
- Experience with AI tools
Benefits
- All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *\*We will comply with local legislation where applicable.*
Company Overview
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