Note: The job is a remote job and is open to candidates in USA. Talkspace is the world’s leading online therapy company, committed to transforming mental health care. They are seeking a Senior Product Manager, Growth to optimize the onboarding experience for new members, enhance engagement, and collaborate with cross-functional teams to improve therapeutic success.
Responsibilities
- Own the strategy and roadmap for member onboarding, from sign-up through first session—aligning near-term execution with a durable long-term vision
- Improve activation and early engagement by identifying drop-off points, designing interventions, and iterating quickly through A/B tests and rapid experiments
- Create integrated experiences with trusted partners to increase referrals & reduce barriers to care
- Build personalized experiences: leverage AI to understand & adapt to client needs, preferences, and constraints
- Own growth instrumentation: define key events, measurement and analytics to provide actionable insights on member behavior
- Partner with Engineering, Design, and Data Science to ship onboarding flows that reduce friction and improve therapeutic success—balancing quality, speed, and scalability
Skills
- 7+ years of experience as a Product Manager delivering innovative, consumer-facing products
- Experience growing and optimizing digital health, digital therapy or psychiatry platforms
- Experience at a telehealth or digital mental health company, where you've developed a strong understanding of therapy adoption, patient engagement, and behavioral health user journeys
- Strong track record of growth-focused product development, specifically in user acquisition, activation, and retention
- Experience leading data-driven product decisions using tools like Mixpanel, Looker, or in-house A/B testing platforms
- Ability to break down complex problems on both a business and technical level
- Exceptional empathy and user obsession, driven by a desire to make therapy more accessible
- Strong analytical mindset with rigorous hypothesis testing and experimentation skills
- Business acumen—you quickly estimate value, effort, and dependencies for new initiatives
- Clear communicator who ensures alignment across cross-functional teams
- Experience as a Growth PM working in a B2C or B2B2C environment
- Background in digital psychiatry or telehealth
- Experience working in a marketplace model
- Proven success in optimizing funnel conversion for mobile-first consumer products
- Experience with real-time insurance eligibility & cost estimation
- Experience working at a major consumer brand with both B2B and B2C business lines
- You're passionate about leveraging behavioral psychology and data to drive user growth
- You believe in the power of mental healthcare and want to lower barriers to access
- You thrive in fast-paced, iterative environments where experimentation and learning fuel progress
- You love collaborating with cross-functional teams to bring bold ideas to life
- You care about making a real impact on people's well-being
Benefits
- Comprehensive Medical, Dental and Vision plans coverage
- Pre-tax benefits: HSA/ FSA
- 401k Retirement Savings Program with matching up to 4%
- Voluntary benefits including disability, basic life or pet insurance, etc.
- Monthly Wellness Stipend to promote mental and physical self-care
- Flexible PTO and Remote First Environment
- Regular team events, including Wellness Workshops and Team Building Events
- Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!
Company Overview
Talkspace provides an online platform that delivers mental health services through digital communication with licensed therapists. It is a sub-organization of Universal Health Services. It was founded in 2012, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is https://talkspace.com.Company H1B Sponsorship
Talkspace has a track record of offering H1B sponsorships, with 1 in 2023, 6 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.