Note: The job is a remote job and is open to candidates in USA. Veeam Software is the Data and AI Trust Company, specializing in data resilience and security. They are seeking a Senior Platform Engineer to join the Workload team, responsible for designing and maintaining observability infrastructure, driving incident response, and enhancing proactive support capabilities for cloud workloads.
Responsibilities
- Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads
- Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services
- Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement
- Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden
- Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets
- Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations
Skills
- 5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products
- Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet
- Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS
- Strong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc
- Experience with incident response in production cloud environments, including runbook development and post-incident review
- Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions)
- Strong scripting skills in Bash, Python, or PowerShell
- Ability to work cross-functionally with SRE, product, and customer-facing support teams
- Familiarity with Veeam Data Platform products
Benefits
- Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
- Medical, dental, and vision coverage starting on your first day
- Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
- 401(k) retirement plan with company matching contributions
- Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
- AirVet: 24/7 virtual veterinary care at no cost
- Legal services, identity protection, and supplemental health insurance options
- Tax-advantaged spending accounts for healthcare, dependent care, and commuting
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
Company Overview
Veeam provides data resilience and data management solutions for cloud, virtual, and physical environments. It was founded in 2006, and is headquartered in Columbus, Ohio, USA, with a workforce of 5001-10000 employees. Its website is http://www.veeam.com.Company H1B Sponsorship
Veeam Software has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 2 in 2022. Please note that this does not guarantee sponsorship for this specific role.