Note: The job is a remote job and is open to candidates in USA. Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. The Sr. Manager, HR Operations is responsible for managing the complete project lifecycle for key organizational initiatives driven by the HR function, focusing on communication, automation, and project management to align with organizational objectives.
Responsibilities
- HR Service Delivery and Automation: Responsible for automating and enhancing HR service delivery model across multiple areas of HR function
- Strategic Communications: Develop and execute internal communication strategies to support company-wide business priorities, culture, and change management
- Project Lifecycle Management: Oversee all project stages, including defining scope, setting milestones, resource allocation, and effective stakeholder management to drive completion
- Content Creation & Channels: Manage internal channels (intranet, email, video, newsletters) to ensure consistent messaging
- Stakeholder Management: Act as a key partner to business leaders, providing advice on communication strategy and project updates
- Risk & Performance Monitoring: Establish Key Performance Indicators (KPIs) to measure project success and communication effectiveness
- Leadership & Mentorship: Lead, motivate, and mentor team members, while fostering a collaborative environment
Skills
- 10+ years of experience in HR Operations or related functional role
- Strong verbal and written communication skills for producing content, and for communicating up, down and across an organization
- Ability to work in fast-paced and high-change environments, quickly build in-depth organizational knowledge, and manage multiple, time-sensitive workstreams simultaneously
- Acts with accountability, proactivity, and an ownership mindset; 'leans in' to/with the business to understand and drive results
- Demonstrated experience with project management tools and methodologies to drive projects to completion
- Ability to turn complex data into clear, persuasive messages
- Experience in identifying potential project hurdles and developing contingency plans
- Experience navigating diverse perspectives across teams, levels, departments and leaders and tailoring communications to meet the needs of each group
- Experience interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. Requires the ability to change the thinking of, or gain acceptance from others in sensitive situations, without damage to the relationship
- Maintains utmost confidentiality and integrity in handling sensitive information
- Experience and comfort with data and reporting, leveraging AI tools (ChatGPT, CoPilot, Claude), Excel, navigating HRIS systems (Workday) and survey tools preferred
Benefits
- 401k savings & company match
- Paid time off
- Paid holidays
- Maternity leave
- Parental leave
- Military leave
- Other leaves of absence
- Health, dental, and vision benefits
- Health savings accounts
- Flexible spending accounts
- Life & disability benefits
- Identity theft protection
- Pet insurance
- Certain positions may include eligibility for a short-term incentive plan
Company Overview