Note: The job is a remote job and is open to candidates in USA. Transcarent is a leading digital health company focused on improving health outcomes through a unified platform of services. The Senior Manager, Healthcare Sales Operations will oversee Salesforce administration, generate analytical reports, and support various internal functions to enhance the sales operations team.
Responsibilities
- Administer and maintain Salesforce instance, including users, permissions, fields, workflows, and dashboards
- Generate weekly reports supporting pipeline generation, deals won / lost, Sales forecasts and a host of one-off requests inbound from cross-functional business units
- Build and maintain sales reports, dashboards, and performance metrics
- Serve as primary lead for the Sales Operations team, working closely with the Salesforce engineers to develop new features and functions
- Ensure CRM data accuracy, consistency, and completeness at all times (conducting audits and data cleanup)
- Provide analytical insight to drive the business to action
Skills
- 5-7 years of Sales Operations experience, supporting an external go-to-market team
- Proven prior history of supporting B2B organizations, ideally in the digital health space
- Deep knowledge and experience working in Salesforce – deriving reports, synthesizing data and providing regular and frequent updates to the organization at large
- Experience interfacing with AI tools being able to leverage internal products in conjunction with Salesforce and other systems to expedite insight creation and reduce admin burden for Sales team
- Comfort working cross-functionally across a multitude of business units, catering to their specific needs and data requirements
- Expertise in tools such as Tableau to produce insightful reports, dashboards and live data views
Benefits
- Corporate bonus program or a sales incentive (target included in OTE)
- Stock options
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Company Overview
Transcarent is a provider of a healthcare platform that facilitates improved outcomes and cost-effective decisions. It was founded in 2020, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.transcarent.com.