Note: The job is a remote job and is open to candidates in USA. Public Consulting Group LLC (PCG) is a leading public sector solutions implementation firm that partners with health, education, and human services agencies. The Senior Consultant, Client Solutions serves as a trusted advisor to state and local education agencies, leading complex client engagements and delivering high-impact consulting services while driving revenue growth through client expansion and solution upsell.
Responsibilities
- Develops and executes state and local consulting strategies aligned with client priorities, regulatory requirements, and PCG solution offerings
- Serves as a senior client-facing leader, ensuring delivery excellence across complex, multi‑group engagements
- Independently manages complex projects, staff, budgets, and deliverables with limited supervision while meeting or exceeding performance expectations
- Ensures client retention and long-term success through consistent delivery quality and proactive relationship management
- Develops and manages comprehensive client communication and governance plans
- Identifies and elicits business, operational, and technical requirements from diverse stakeholder groups
- Facilitates executive-level discussions, working sessions, and decision-making forums
- Identifies risks, gaps, and operational or technical constraints and recommends appropriate mitigation strategies
- Plans, monitors, and adjusts project execution to ensure scope, schedule, quality, and financial alignment
- Delegates tasks appropriately and leads cross-functional consulting, technical, and client teams
- Prepares high-quality written deliverables, executive briefings, and client-facing materials
- Supervises client success and delivery teams
- Demonstrates a strong understanding of enterprise and custom technology solutions used by public sector education agencies, including data systems, workflow platforms, compliance tools, and integrated applications
- Leads or oversees large-scale, complex, and often custom technology implementations, serving as a bridge between client stakeholders, consulting teams, and technical delivery resources
- Translates client business and policy needs into clear functional and technical requirements
- Guides clients through technology planning, implementation, change management, and adoption processes
- Manages implementation risk, dependencies, and interdependencies across policy, operations, and technology
- Partners closely with technical teams to ensure solutions are delivered on time, on budget, and aligned to client outcomes
- Supports clients in navigating system customization, integration, data migration, and regulatory compliance requirements
- Ensures technology solutions enhance operational efficiency, data quality, and program effectiveness
- Drives revenue growth by identifying opportunities to expand existing engagements through additional services, technology solutions, and contract modifications
- Proactively uncovers unmet client needs and emerging opportunities tied to operational and technology challenges
- Develops and executes regional growth strategies in collaboration with practice and regional leadership
- Identifies, qualifies, and follows up on new sales leads and expansion opportunities
- Leverages delivery and implementation work to strengthen long-term client partnerships
- Leads and supports proposal development efforts, including solution design, writing, coordination, and submission readiness
- Builds and maintains strong relationships with senior agency leaders and decision-makers across the Pacific Northwest
- Develops deep expertise in complex federal and state education regulations and requirements
- Analyzes and interprets federal and state laws, regulations, and policy guidance
- Reviews business and program operations to identify service, efficiency, and compliance improvements
Skills
- Must be located in the Pacific Northwest region--ideally within Seattle, WA but will also consider Portland, OR
- Demonstrated experience managing large, complex, and technology-enabled consulting engagements
- Strong understanding of technology implementations within public sector or regulated environments
- Ability to translate between business, policy, and technical stakeholders
- Strong quantitative and analytical skills, including the ability to interpret financial and operational data
- Proven ability to balance delivery excellence with revenue growth responsibilities
- Demonstrated success identifying new business opportunities and expanding existing client engagements
- Ability to work independently and collaboratively in fast-paced, complex environments
- Outstanding oral, written, and executive-level communication skills
- Bachelor's degree or 10 years of relevant experience required; graduate degree preferred
- 5–10 years of relevant consulting, public sector, technology implementation, or education-sector experience
Benefits
- Medical and dental care benefits
- 401k
- PTO
- Parental leave
- Bereavement leave
Company Overview
Public Consulting Group is a consulting company offering management consulting services to public sector organizations and entities. It was founded in 1986, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.publicconsultinggroup.com/.