Note: The job is a remote job and is open to candidates in USA. Upgrade, Inc. is a leading fintech company focused on improving customers' financial well-being through innovative products. They are seeking a Senior Business and Data Analyst to serve as a strategic analytics partner, transforming complex data into actionable insights and influencing business strategy across the organization.
Responsibilities
- Conduct advanced data analysis, mining, and trend identification to surface meaningful business insights
- Develop and maintain KPIs, performance management frameworks, and data quality standards
- Perform root cause analysis, statistical hypothesis testing, and predictive and prescriptive analytics
- Own data governance and quality assessment practices
- Write and optimize complex SQL queries using CTEs, window functions, joins, and stored procedures
- Design and maintain data models, ETL/ELT pipelines, and data warehouse structures
- Perform data validation, reconciliation, and transformation to ensure analytical accuracy
- Measure and continuously improve forecast accuracy using trend analysis, seasonality analysis, and statistical methodologies
- Develop scenario models to support strategic decisions
- Design executive dashboards, scorecards, and interactive reports that tell a clear story
- Own QBR preparation and deliver findings directly to senior leadership, including the executive team. You will translate analytical work into business narratives that influence real decisions at the company level
- Build automated reporting solutions that scale across the organization
- Partner with stakeholders to gather requirements, document processes, and align on priorities
- Present technical analysis to C-suite leaders as business narratives and strategic recommendations
- Facilitate meetings, lead cross-functional collaboration, and support change management initiatives
Skills
- Advanced SQL proficiency including complex joins, CTEs, window functions, and query optimization
- Experience with Tableau, Microsoft Excel, Redshift, and Databricks
- You use AI tools like Claude or ChatGPT as a real part of your analytical workflow, not as a novelty. You know when to use them, how to verify their output, and how to integrate them into how you work
- Strong foundation in statistical analysis, forecasting methodologies, and data modeling
- Familiarity with ETL/ELT concepts and data warehouse design
- Skilled at connecting metrics to business outcomes and identifying key performance drivers
Benefits
- Competitive salary
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Competitive 401(k)
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
- Equity and benefits
Company Overview
Upgrade helps customers move in the right direction with affordable and responsible financial products. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.upgrade.com.Company H1B Sponsorship
Upgrade, Inc. has a track record of offering H1B sponsorships, with 52 in 2025, 34 in 2024, 31 in 2023, 25 in 2022, 22 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.