Note: The job is a remote job and is open to candidates in USA. New York Life is a Fortune 100 mutual company with a 180-year legacy of purpose and integrity. They are seeking a Senior Associate - Network Engineer to oversee the administration, maintenance, and support of the organization's DNS, DHCP, IPAM, and load balancing infrastructure, ensuring reliable and secure network service delivery across various environments.
Responsibilities
- Administer and maintain enterprise DNS, DHCP, and IPAM (DDI) infrastructure, ensuring consistent availability, accuracy, and performance
- Manage and support load balancing solutions (e.g., F5 BIG-IP, Citrix ADC, or AWS ALB/NLB) for on-prem and cloud applications
- Configure and maintain virtual servers, pools, SSL certificates, health monitors, and traffic policies on load balancers
- Monitor system health and respond to alerts, performance issues, or service disruptions
- Support zone management, record updates, and IP address provisioning according to established change procedures
- Ensure proper integration and synchronization between DNS, DHCP, and IPAM systems
- Serve as a Tier 2/3 escalation point for DNS, DHCP, and load balancing incidents
- Troubleshoot name resolution, IP allocation, or traffic flow issues using tools like Wireshark, nslookup, dig, tcpdump, or vendor diagnostics
- Participate in root cause analysis (RCA) and implement corrective actions for recurring network service issues
- Follow ITIL-aligned change management processes to plan and execute configuration changes, upgrades, and patches with minimal downtime
- Perform system upgrades, patches, and configuration backups for DDI and load balancing platforms
- Implement and maintain security best practices, including DNSSEC, ACLs, SSL/TLS certificate management, and traffic encryption
- Partner with Security teams to address vulnerabilities, maintain compliance, and support incident response activities
- Maintain and audit network service configurations to ensure accuracy, standardization, and alignment with enterprise architecture
- Work closely with Network Engineering, Cloud, and Application teams to support new deployments, migrations, and network designs
- Assist application owners with load balancer configurations, health checks, and performance optimization
- Maintain detailed documentation of DNS zones, DHCP scopes, IP allocations, load balancer configurations, and operational runbooks
- Participate in disaster recovery testing and contribute to business continuity planning for network services
- Identify opportunities to automate DDI and load balancing operations using APIs, Python, PowerShell, or Ansible
- Proactively monitor trends and recommend improvements for performance, scalability, and manageability
- Evaluate and test emerging technologies and upgrades to enhance reliability and agility
Skills
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience)
- 3–5 years of experience in enterprise network administration or operations
- Hands-on experience with DNS, DHCP, and IPAM (DDI) solutions such as Infoblox, BlueCat, or Windows Server DDI
- Proficiency in managing load balancer platforms such as F5 BIG-IP, Citrix ADC (NetScaler), or AWS/GCP load balancing services
- Solid understanding of TCP/IP networking, routing, subnetting, VLANs, and network security fundamentals
- Strong troubleshooting and analytical skills with experience using packet capture and diagnostic tools
- Familiarity with change management and ITSM processes (e.g., ServiceNow, Remedy)
- Experience with automation and scripting using Python, REST APIs, or Ansible for DDI or load balancing tasks
- Understanding of DNS security (DNSSEC, RPZ, DoT/DoH) and SSL/TLS certificate management
- Experience with cloud networking (AWS, Azure, GCP) and hybrid environments
- Vendor certifications such as F5 Certified Administrator (CA), Infoblox Core DDI Professional, CCNA/CCNP, or CompTIA Network+
- Experience supporting high-availability network architectures in large enterprises or financial services organizations
Benefits
- Overtime eligible: Exempt
- Discretionary bonus eligible: Yes
- Sales bonus eligible: No
- Employees are eligible for an annual discretionary bonus
- Employees may also be eligible to participate in an incentive program
- We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs
Company Overview
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. It was founded in 1845, and is headquartered in Leawood, Kansas, USA, with a workforce of 10001+ employees. Its website is https://www.newyorklife.com/amn.Company H1B Sponsorship
New York Life has a track record of offering H1B sponsorships, with 19 in 2026, 148 in 2025, 99 in 2024, 85 in 2023, 77 in 2022, 48 in 2021, 65 in 2020. Please note that this does not guarantee sponsorship for this specific role.