Note: The job is a remote job and is open to candidates in USA. FiscalNote is a leader in policy and global intelligence, seeking a Senior Account Manager to act as a client advocate and consultant. The role involves managing high-value client relationships, achieving business growth targets, and ensuring client retention while collaborating with various internal teams.
Responsibilities
- Manage high value, strategic client relationships focused on growing existing business and ensuring high retention rates
- Achieve new business growth targets through up-sell /cross-sell opportunities with existing clients
- Be responsible for all aspects of renewals and deliver results against monthly, quarterly and yearly forecast objective
- Lead and manage the renewal process
- Meet onsite with existing accounts and conduct needs and business impact analysis of current product portfolio
- Manage and lead pricing negotiations for renewals and up-sells
- Identify risk and work with internal and external stakeholders to prevent both client and revenue churn
- Facilitate the transition of a client’s existing workflow into the FiscalNote platform
- Provide accurate monthly forecast reports
- Actively collaborate with Product and Marketing teams
- Intelligently engage in conversation regarding the legislative and regulatory processes
- Travel to on-site client locations outside the DC area on occasion (-20%)
- Actively and regularly attend industry events
Skills
- 5+ years of professional sales and field account management experience in government and/or technology with a proven track record of meeting sales & renewal and retention goals
- Experience working in an account management/client success capacity with a SaaS product
- High-performance record of sales and retention
- Ability to successfully lead in-person meetings/demos with C-Suite level executives
- Strong written and verbal communication abilities, as well as exceptional time & organizational skills
- A Bachelor's Degree or equivalent experience
- Proficiency with Salesforce strongly preferred
Benefits
- Competitive salaries
- Retirement accounts
- Equity packages
- Comprehensive benefits packages align with regional requirements and expectations
Company Overview