Note: The job is a remote job and is open to candidates in USA. Sun Scientific, Inc. is seeking a hands-on Training & Commercial Enablement Manager to build and lead their commercial training function. This role is responsible for developing and executing training programs, facilitating onboarding, and providing field coaching to enhance sales performance.
Responsibilities
- Build and lead Sun Scientific’s commercial training function — virtual, onboarding, advanced, and field programs
- Develop and execute the commercial learning roadmap aligned to business objectives; own design, delivery, and measurement of all initiatives
- Partner cross-functionally with Sales, Operations, Reimbursement, Marketing, and Leadership to align training to priorities
- Serve as Disease State SME; lead professional selling skills programs (e.g., SPIN Selling)
- Design and facilitate structured onboarding for Account Originators, Account Coordinators, Area Managers, 1099 Sales Reps, and commercial support staff
- Build 30/60/90-day onboarding and certification pathways; ensure proficiency in product portfolio, compression therapy, lymphedema/CVI, IPC, DME reimbursement, payer basics, and sales process
- Develop and facilitate training in prospecting, clinical selling, product positioning, objection handling, reimbursement conversations, territory planning, and account growth
- Facilitate role plays, simulations, workshops, and certifications; deliver high-impact sessions at National Sales Meetings
- Create practical field tools: conversation guides, call models, objection handling resources, pre-call templates, and sales playbooks
- Conduct ride-along and field observations to reinforce selling behaviors; coach new and tenured reps with structured feedback
- Partner with field leadership to support onboarding adoption and build reinforcement strategies that improve retention
- Administer Sun Scientific’s LMS (Thinkific or future platform); own all eLearning modules, certifications, assessments, and learning pathways
- Build blended learning: instructor-led, video, virtual workshops, and microlearning; track completion, engagement, and performance
- Design and maintain curriculum, facilitator guides, sales playbooks, product/reimbursement education, SOP-based learning, and quick-reference tools
- Develop deep expertise in compression therapy, lymphedema, CVI, IPC, DME reimbursement, Medicare/Medicaid/commercial payers, HCPCS coding, and the product portfolio
- Translate clinical and reimbursement complexity into simple, actionable field education; keep content current with product and market changes
Skills
- Bachelor's degree; 3+ years in medical device and compression, DME, or related healthcare sales, marketing, or training
- Demonstrated experience in sales training, onboarding, field coaching, commercial enablement, or Learning & Development, with proven commercial success and field credibility
- Experienced facilitating in-person and virtual training; skilled in curriculum development and training material creation
- Proficient with Learning Management Systems (Thinkific preferred); exceptional communication, facilitation, and coaching skills
- Willingness to travel ~50%, including overnight travel
- Experience in compression therapy, lymphedema, vascular, DME, or wound care; familiarity with reimbursement and payer processes
- Background in startup or high-growth healthcare environments; experience building or contributing to a training program from inception
- Knowledge of adult learning principles and sales enablement best practices
Benefits
- Performance Bonus
- Can be hybrid/ remote for the right fit candidate
- Travel: Up to 50%
Company Overview