Note: The job is a remote job and is open to candidates in USA. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join their team as a Sales Operations Specialist II. This role is responsible for supporting the sales organization by coordinating and optimizing the end-to-end sales process.
Responsibilities
- Maintain and optimize CRM data integrity, including account updates, opportunity stages, and forecasting accuracy. Monitor pipeline health and identify stalled deals or process bottlenecks
- Monitor key performance indicators (KPIs) such as win/loss trends, pipeline velocity, and quoting turnaround times, and provide summaries to leadership to support decision-making as well as insights to improve conversion rates
- Analyze territory performance, market segmentation, and pipeline potential
- Build dashboards and KPI reports around revenue trends, sales performance, and forecast accuracy
- Build and maintain analytical reports that summarize consultant partner activities and emerging market trends leveraging sales data and RFP outcomes with actionable insights
- Support the creation and refinement of sales process documentation, SOPs, and workflows. Identify opportunities to streamline processes and reduce administrative friction for sales
- Provide event planning support for sales team members including attendance research, scheduling partner meetings and ROI calculation
- Manage internal sales calendar including attendance, logistics and cross functional support requested
- Support project management for sales initiatives and system rollouts
- Support intake and triage of new proposal requests including RFPs, RFIs, pricing requests and sales optimization requests
- Support SME coordination with sales for prospective client presentations
- Mentor and support onboarding of new team members through system tools, processes and reporting resources
Skills
- BS/BA and 5+ years' experience or equivalent combination of education and experience, and 2 years' of SME in respective areas
- Proficiency in MS Office / Word, Excel, Outlook and PowerPoint
- Experience with Salesforce.com or other CRM software a plus
- Excellent communication skills
- Strong organizational skills and attention to detail
- Ability to work independently and manage multiple tasks simultaneously
- Knowledge of sales processes and techniques
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to apply concepts of basic algebra and geometry
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write speeches and articles for publication that conform to prescribed style and format
Benefits
- Medical / Dental / Vision / Wellness Programs
- Paid Time Off / Company Paid Holidays
- Incentive Compensation
- 401K with Company match
- Life and Disability Insurance
- Tuition Reimbursement
- Employee Referral Bonus
Company Overview