Note: The job is a remote job and is open to candidates in USA. Support Tech LLC is a nationwide provider of IT field services and infrastructure solutions. They are seeking a driven and organized Sales Development Representative to research and target potential clients, execute outreach campaigns, and manage sales conversations to close new business.
Responsibilities
- Research and build targeted lists of companies that match our ideal client profile: quick-service restaurant chains, IT managed service providers, and large construction and facilities companies
- Identify the right decision-makers at each account—IT directors, operations managers, procurement leads—and build a multi-touch outreach plan for each
- Use LinkedIn, company websites, trade publications, and AI-powered research tools to develop insight on each target before you ever reach out
- Execute persistent, professional outreach campaigns across phone calls, emails, text messages, and LinkedIn messages
- Craft personalized messaging that gets responses not generic copy-paste blasts. You understand that relevance beats volume
- Follow up consistently and strategically. Most deals are won on the fifth or sixth touch
- Once you have a prospect’s attention, you own the conversation. Qualify the opportunity, understand the pain, present our solution, and move toward a commitment
- Run discovery calls and presentations independently. We will give you the tools and coaching you bring the energy and the close
- Document all activity and pipeline stages accurately in our CRM so nothing falls through the cracks
- Stay involved after the deal closes. Attend project kickoff meetings to ensure the delivery team understands what was promised and the client feels supported
- Build long-term relationships that lead to repeat business and referrals
Skills
- 1-3 years of work experience
- Self-starter
- Organized and process-driven
- Comfortable on the phone
- Strong communicator
- Tech-comfortable
- Coachable
- Background in retail management, restaurant or hospitality leadership, inside sales, customer service, recruiting, or any role that requires you to be persistently persuasive with people you have never met before
- Recent college graduates (any major)
Benefits
- Earn commission on every deal you close. There is no cap. The more you sell, the more you earn.
- 100% remote, USA-based.
- Occasional travel for trade shows and key client meetings (approximately 10–15%), fully reimbursed.
- Provided with CRM, sales enablement technology, and AI tools to maximize your productivity.
- Real earning potential from day one—your commission is uncapped and tied directly to your effort.
- You will be an early and important part of a growing sales team, with a clear path to senior sales and leadership roles.
- No micromanagement. We care about results, not time-tracking.
- You will develop skills in account-based selling, AI-assisted research, and multi-channel outreach that are valuable across any industry.
Company Overview
At our core, we are problem solvers and innovators, constantly striving to push boundaries and exceed expectations. It was founded in 2020, and is headquartered in Raleigh, North Carolina, US, with a workforce of 11-50 employees. Its website is https://www.supporttech.com.