[Remote] Sales Coordinator

Note: The job is a remote job and is open to candidates in USA. Foundation Marketing is a B2B AI Visibility marketing agency that helps B2B SaaS and technology companies grow through strategic, research-driven content. The Sales Coordinator role is high-impact and execution-focused, responsible for managing the sales and client onboarding process to ensure a smooth transition from deal closure to client kickoff. This position requires strong organizational skills and attention to detail, working closely with the VP of Growth and the sales team.

Responsibilities

• Draft, format, and manage Statements of Work (SOWs) for new client engagements, ensuring accuracy and consistency across all documents
• Maintain a library of SOW templates and continuously improve them based on feedback from the sales and delivery teams
• Create the Client Onboarding Checklist in ClickUp as soon as a deal moves to Approved Proposal stage; populate client name, AE name, and Ops name, then share with the AE and VP of Growth
• Within 24 hours of Approved Proposal, create the SAO (Service Agreement/Onboarding Statement) from pre-approved templates signed off by leadership; flag any out-of-scope work to SLT for estimate builder approval before proceeding
• Draft and send the onboarding statement for AE review; ship the final SAO to the client within 48 hours of verbal confirmation, ensuring deposit language is prominently highlighted in both the SAO and the body of the email. CC the AE and VP of Growth on all client sends
• Once the AE has completed a quick approval of the onboarding questionnaire (verifying service accuracy and logo), send the questionnaire to the client (CC’ing the AE) and own follow-up — proactively reaching out if the client has not completed it within three days
• Submit the estimate builder to the PR forum, and notify the PR and EB channels. Set up the client’s Google Drive folder, including call recordings, the onboarding survey, and the SAO
• Upon SAO signing, send the executed SAO to Finance and INA for review
• Create an internal briefing doc from Fathom proposal notes and the SAO; notify the AE that it is ready for their Loom review (the AE’s sole required task in this process)
• Save the fully executed SOW in the HubSpot deal record (source of truth) and the client’s Google Drive folder
• Follow up with Finance to confirm whether the client deposit has been paid or when payment has been committed; if outstanding, follow up directly with the client (CC’ing the AE, Accounting, and the AM) to confirm a payment date before work begins
• Once both the SAO is signed and the deposit is confirmed, book the internal handoff call with the relevant stakeholders
• Introduce the client to their assigned Account Manager and coordinate kickoff call booking, CC’ing the AE and VP of Growth
• Partner with the marketing team to ensure the sales team has up-to-date, high-quality sales enablement materials — including case studies, credentials decks, deck templates, and one-pagers
• Track the status of in-progress enablement assets, flag gaps in the content library, and coordinate timelines with marketing to prioritize the most-needed materials
• Maintain an organized, accessible repository of all sales materials so the team can find what they need quickly during active deals
• Coordinate logistics for prospect and team meetups at industry conferences and events — including scheduling, venue coordination, and invitations and LinkedIn creatives
• Track Foundation’s conference calendar and ensure the sales team has what they need well in advance of each event
• Act as an extension of the VP of Growth, handling reactive tasks and ad-hoc requests that arise throughout the sales cycle
• Help prepare meeting materials, follow-up summaries, and next-step documentation as needed
• Identify and flag process gaps, suggesting improvements to help the sales team operate more efficiently at scale

Skills

• 1–2 years of experience in a sales operations, business development, or account coordination role — ideally within a digital or content marketing agency
• Exceptional organizational skills and an instinct for staying ahead of tasks without being asked twice
• Clear, professional written communication
• Comfort working in a fast-paced, high-growth environment where priorities can shift and initiative is valued over hand-holding
• A genuine interest in B2B marketing, SaaS, and the content space — you follow the industry and understand what clients are trying to accomplish
• Strong attention to detail — you catch errors, notice what's missing, and take pride in clean, well-organized deliverables
• Experience with tools like Google Workspace, HubSpot, ClickUp, and form/survey tools
• Familiarity with Claude CoWork is a bonus

Benefits

• TECH BUDGET We will give you a budget to buy the gadgets and tech you need to execute.
• 100% REMOTE Flexible work environment—we expect you to work hard, but give you the freedom to do it in your preferred setting.
• ALL NATIONAL HOLIDAYS We offer time off for all National Holidays. Whether you’re living in Canada, the US, Australia or Japan — you’ll get those days off.
• PAID TIME OFF Two weeks •minimum• paid vacation days.
• WELLNESS & FITNESS COVERAGE We cover all team members’ costs for gym or yoga memberships. You have to keep the mind right to keep the grind right.
• EDUCATION REIMBURSEMENT Learning is very important in our culture! We offer a monthly stipend to encourage you to buy books, listen to webinars, and purchase materials that will help you grow professionally and personally.
• We offer a competitive dental and healthcare benefits plan for colleagues and their families.

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