Note: The job is a remote job and is open to candidates in USA. Gainsight is the AI-powered retention engine behind the world’s most customer-centric companies. They are seeking a full-time RVP, Strategic Accounts to drive enterprise growth by leading a team of Strategic Account Executives, focusing on new logo acquisition and building long-term relationships with large enterprises.
Responsibilities
- Own and deliver the strategic segment’s annual bookings plan, with primary emphasis on new logo acquisition, competitive displacement, and multi-product expansion into the world’s largest enterprise accounts
- Build and lead a team of Strategic Account Executives focused on winning new business, recruiting, coaching, and developing sellers who thrive on opening new relationships, closing complex deals, and growing Gainsight’s footprint
- Drive pipeline generation and maintain strong forward-looking coverage across the team, setting the pace for outbound prospecting, account-based engagement, and executive relationship development
- Personally engage as an executive sponsor on the largest and most complex opportunities, including C-level prospecting, deal strategy, competitive positioning, and negotiation on high-value transactions
- Build and execute account-level strategic plans for every named account, identifying whitespace, mapping decision-makers, positioning against competitors, and connecting the full Gainsight portfolio to customer priorities
- Orchestrate multi-product selling across Gainsight’s solution portfolio including customer success, community, education, AI agents, and conversational intelligence to land larger initial deals and drive platform-level adoption
- Collaborate cross-functionally with Customer Success, Solution Consulting, RevOps, Product, Marketing, and Professional Services to accelerate deal cycles, ensure strong post-sale handoffs, and deliver customer outcomes that fuel expansion and advocacy
- Manage the full commercial lifecycle for your segment, including renewals, ensuring the team protects revenue while staying focused on growth
- Deliver accurate, rigorous forecasts through structured deal reviews and pipeline inspection, providing clear visibility to senior leadership on segment performance, risks, and opportunities
- Attract, retain, and develop top sales talent, building a team culture where high performers are recognized, coached, and challenged to grow
Skills
- 10+ years of enterprise SaaS sales experience with at least 5 years of sales management experience leading teams of Enterprise Account Executives
- Consistent track record of meeting or exceeding bookings targets, with a strong emphasis on new logo acquisition and winning in competitive enterprise environments
- Proven ability to build and lead high-performing sales teams creating pipeline, opening new accounts, securing renewals and closing large deals
- Proven experience owning retention outcomes for high-value enterprise accounts
- Experience leading multi-product sales motions across a portfolio of solutions
- Demonstrated ability to personally engage in and close complex, high-value enterprise deals involving multiple stakeholders, long sales cycles, and executive-level relationships
- Brings disciplined operating practices around pipeline generation, forecasting, and performance management in a data-driven sales culture
- Experience adopting and leveraging AI to improve productivity gains and efficiency for deal development, internal communications and operational rigor
- Experience operating in a PE-backed B2B SaaS environment
- Familiarity with the Customer Success platform landscape and the competitive dynamics in post-sale enterprise software
- Comfort articulating the value of AI and intelligent automation to executive stakeholders
Benefits
- Commission based on performance
- Participation in Gainsight’s equity program
- Comprehensive benefits package including fully covered medical premiums (employee-only)
- Flexible PTO
- 401(k) plan
- Dental and vision coverage
- Remote work options
- $10,000 lifetime fertility stipend
- Access to coworking spaces around the globe
- Dedicated Recharge Holidays - one long weekend each quarter to relax and reset
- Mentoring
- Career development opportunities
Company Overview
Gainsight is a technology company that offers a range of software for optimizing the customer experience and improving product analytics. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.gainsight.com.Company H1B Sponsorship
Gainsight has a track record of offering H1B sponsorships, with 4 in 2025, 1 in 2024, 1 in 2023, 2 in 2022, 5 in 2021, 8 in 2020. Please note that this does not guarantee sponsorship for this specific role.