Note: The job is a remote job and is open to candidates in USA. ARIS Solutions is a community dedicated to financial excellence and employee well-being. They are seeking Client Support Specialists who are passionate about helping customers and ensuring high satisfaction by addressing inquiries and resolving issues efficiently.
Responsibilities
- Answer Incoming phone calls, return phone calls related to timesheet issues, problems or other requests
- Retrieve and process requests from FEA and Time Sheet voicemail
- Mail out timesheets, packets, schedules, envelopes and any other requested information
- Research and handle issues with timesheets, payments, budgets or other requests
- Print and mail reports
- Open and sort incoming mail
- Provide information about products and services
Skills
- High School Diploma
- Experience in Customer Service and Clerical Duties
- Effective Communication
- Computer skills (Windows, MS Office Suite and Agency supported software)
- Develop and Maintain positive relationships with Customers, Agencies and Employees
- Ability to Maintain Confidentiality
Benefits
- Comprehensive benefits starting the 1st of the month following hire, including medical, dental, vision, and disability coverage.
- Generous retirement plan with up to 5% employer match after one year.
- Tuition assistance, wellness programs, and volunteer opportunities.
- Paid time off, including 12 holidays per year.
Company Overview
Aris Solutions is a company which provides efficient financial and administrative services to individuals & non-profit entities. It was founded in 1996, and is headquartered in White River Junction, Vermont, USA, with a workforce of 51-200 employees. Its website is https://www.arissolutions.org.