Job Summary:
We are seeking a proactive and detail-oriented Remote Property Operations Assistant to support the day-to-day functions of a property management company. This role serves as a key point of coordination between tenants, vendors, and internal teams, handling tenant communications, coordinating maintenance and property access, and ensuring smooth operational workflows. The position also involves drafting tenant correspondence, maintaining accurate records, and assisting with legal and administrative coordination when needed. The ideal candidate is a strong communicator in both English and Spanish, with excellent organizational and problem-solving skills. They are comfortable managing multiple priorities in a fast-paced environment and can work independently while maintaining a high level of accuracy and professionalism. Previous experience in administrative, operations, or data entry roles is required, while property management experience is a plus. This is a great opportunity for a resourceful and reliable professional who is eager to learn, take initiative, and contribute to efficient property operations.
Key Responsibilities:
- Communicate with tenants regarding repairs, payments, and general inquiries.
- Coordinate with attorneys and law firms as needed.
- Draft and send tenant correspondence, subject to client review when necessary.
- Support the day-to-day operations of the property management company.
- Coordinate property access and logistics as required.
- Track and follow up on maintenance requests to ensure timely resolution.
- Maintain accurate records of tenant communications, agreements, and property-related documentation.
- Perform other tasks related to the position.
Qualifications & Requirements:
- Proficient level of English (written and spoken).
- Proficient level of Spanish (written and spoken).
- Strong communication skills with the ability to engage effectively with cross-functional teams, internal leaders, providers, and potential clients.
- Previous experience as an Assistant, Operations Specialist or Data Entry roles.
- Property management experience is a plus (not required, must be a quick learner).
- Excellent email etiquette and excellent problem-solving skills.
- Proficiency with Microsoft Office (Word, Excel, Outlook), Google Drive and standard business tools (email, spreadsheets, document management).
- Out-of-the-box thinker, proactive, reliable, organized, detail-oriented, self-motivated, and confident approach.
- Positive attitude and the ability to learn and adapt quickly.
- Excellent time management skills with the ability to work independently with minimal supervision.
- Ability to work in alignment with U.S. Eastern Time (New York time) business hours for at least four hours.
- Interested in long-term career opportunities.
- Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet.
Compensation & Benefits:
- 100% remote work.
- Compensation in USD.
- Full-time position with 40 hours weekly.
- Please note that this is a long-term opportunity.
- Great work environment with potential for growth.
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