Note: The job is a remote job and is open to candidates in USA. Unanet is seeking a Product Operations Associate to enhance their Product organization. The role focuses on supporting product planning and operational processes, improving workflows, and fostering collaboration among cross-functional teams.
Responsibilities
- Support product planning and operating processes, including roadmap reviews, intake workflows, dependency tracking, release coordination, and follow-up on key initiatives
- Maintain and improve team processes, templates, standards, and documentation to promote consistency, visibility, and execution quality across the product organization
- Partner with Product Management, Engineering, Design, customer-facing teams, and other stakeholders to support alignment, decision-making, and effective execution
- Prepare and maintain dashboards, reports, and analysis that provide visibility into delivery progress, product health, adoption signals, and operational performance
- Maintain accurate product documentation, decision logs, and internal knowledge resources so teams can move faster with stronger shared context
- Identify manual, repetitive, or unclear workflows and recommend improvements through process refinement, standardization, automation, and AI-enabled tools
- Use AI tools responsibly to support research, synthesis, drafting, analysis, knowledge retrieval, and workflow acceleration while validating outputs with sound judgment
- Help identify, test, and scale practical AI use cases that improve how Product works, including meeting summarization, content drafting, workflow support, knowledge access, and lightweight automation
- Contribute to an iterative operating model where processes evolve as the team learns, priorities shift, and new tools create better ways of working
- Help evolve how Product works in an AI-first organization by modeling curiosity, adaptability, and strong day-to-day use of AI in support of quality and speed
Skills
- 1 to 3 years of experience in product operations, product management, consulting, or a similar cross-functional role within a software or technology environment, or equivalent transferable experience for candidates making a career or discipline shift into product operations
- Demonstrated ability to operate effectively in a fast-moving environment where priorities, processes, and tools continue to evolve
- Experience supporting planning, coordination, documentation, reporting, or process improvement work for cross-functional teams
- Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities with follow-through
- Analytical capability and comfort working with spreadsheets, dashboards, reporting tools, and structured documentation
- Strong written and verbal communication skills, with the ability to synthesize information clearly for a range of stakeholders
- Comfort learning and applying AI tools in day-to-day work, including generative AI, workflow automation, or knowledge support tools
- Demonstrated interest in using AI to improve team productivity, decision-making, and operational effectiveness
- Sound judgment in validating AI-generated outputs and handling sensitive information appropriately
- Experience working with cross-functional stakeholders to gather information, identify gaps, and improve team execution
- Bachelor's degree or equivalent practical experience preferred
- Track record operating in a builder-led environment where speed, iteration, and outcomes matter more than excessive process
- Experience using AI-assisted workflows for drafting, synthesis, meeting preparation, knowledge retrieval, or operational execution
- Fluency with modern product and AI-enabled tools such as Jira, Confluence, Figma, Lucid, airfocus, Pendo, Power BI, and generative AI assistants
- Experience supporting a product team through launch readiness, post-launch learning, and iterative process improvement
- Comfort working in ambiguity and helping shape new ways of working as a function evolves
- Experience supporting SaaS or other system-of-record software environments
Benefits
- Employee equity
- Discretionary bonus compensation, subject to plans that may be in effect from time to time
- Eligible to participate in Unanet's employee benefits plans and programs
Company Overview
Company H1B Sponsorship