Note: The job is a remote job and is open to candidates in USA. FUJIFILM Healthcare Americas Corporation is seeking a National Channel Operations Manager to support and optimize commercial operations for the Fuji dealer channel. This role involves managing dealer pricing programs, contract administration, and operational workflows to enhance dealer satisfaction and drive revenue growth.
Responsibilities
- Develop, implement, and maintain dealer pricing programs, discount structures, rebate initiatives, and promotional pricing strategies for the Fuji dealer channel
- Partner with sales leadership and dealer development teams to support competitive pricing and profitability goals
- Review and approve special pricing requests, dealer incentives, bid support, and channel pricing exceptions
- Analyze dealer performance, margin trends, competitive positioning, and pricing effectiveness
- Ensure pricing governance and consistency across dealer agreements and regional programs
- Maintain pricing tools, databases, and reporting systems to ensure accurate dealer pricing and program administration
- Manage the full lifecycle of dealer agreements, pricing contracts, rebates, and operational documentation
- Coordinate with legal, finance, and sales teams to support contract drafting, review, approvals, renewals, and amendments
- Maintain centralized records of dealer contracts, compliance documentation, and pricing agreements
- Monitor contract obligations, pricing commitments, rebate terms, and renewal schedules
- Support dealer onboarding and operational setup processes related to contracts and pricing programs
- Identify contractual or operational risks and recommend mitigation strategies
- Lead operational initiatives that improve dealer support processes, workflow efficiency, reporting accuracy, and cross-functional coordination
- Develop and maintain standard operating procedures (SOPs) for dealer pricing, contract administration, and operational workflows
- Partner with internal teams to streamline dealer order management, approvals, claims processing, and communication processes
- Support ERP, CRM, and dealer management system enhancements and integrations
- Develop operational dashboards and KPI reporting related to dealer program performance, pricing utilization, and contract compliance
- Drive continuous improvement initiatives focused on scalability, dealer experience, and operational excellence
- Serve as a key liaison between dealer sales teams, finance, legal, operations, customer service, and executive leadership
- Provide guidance to dealers and internal stakeholders regarding pricing policies, contract requirements, and operational procedures
- Support forecasting, budgeting, and strategic planning initiatives for the Fuji dealer channel
- Assist with audits, compliance reviews, and dealer program evaluations
- Set performance goals, provide constructive feedback, and conduct performance evaluations to ensure team members meet expectations
- Strong ability to influence people and align remote teams to achieve agreed goals and objectives
- Champions an environment that reflects Fujifilm's value
- Other duties as assigned
Skills
- Bachelor's degree in Business, Finance, Operations, Supply Chain, or related field
- 5+ years of experience in pricing, contracts administration, channel operations, dealer support, or commercial operations
- Experience working with dealer, distributor, reseller, or channel partner networks
- Strong analytical and financial modeling skills
- Experience managing pricing programs, dealer agreements, rebates, and operational processes
- Previous experience managing and leading a team
- Pricing strategy and analysis experience
- Demonstrated contract lifecycle management
- Operational process improvement
- Financial and commercial acumen
- Excellent cross-functional teamwork skills (product management, support, sales, service, and management)
- Attention to detail
- Outstanding organizational skills
- Strategic problem-solving talents
- Reporting and data analysis abilities
- Experience with ERP, CRM, and dealer management systems such as SAP, Oracle, NetSuite, Salesforce, or similar platforms
- Excellent stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
- Essential communication skills, both written and verbal
- Working knowledge of Microsoft applications including Word, Outlook, and PowerPoint with advanced proficiency in Excel and reporting tools
- Ability to travel ~10%
- Experience in manufacturing, imaging, technology, industrial equipment, or distribution industries
- Familiarity with dealer incentive programs, co-op structures, and channel pricing models
- Experience with Lean, Six Sigma, or process improvement methodologies
- Experience with building a team
- Knowledge of commercial compliance and operational best practices
- PMP, Lean Six Sigma, or related certifications
Benefits
- Medical, Dental, Vision
- Life Insurance
- 401k
- Paid Time Off
Company Overview
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