Note: The job is a remote job and is open to candidates in USA. Fetch is a last-mile off-site package delivery platform for apartment communities, and they are seeking a National Account Executive to maintain and expand relationships with national customers. The successful candidate will collaborate with the sales leadership team to implement strategies for growth and ensure customer satisfaction.
Responsibilities
- Actively manage and nurture relationships with existing national customers, ensuring their needs and expectations are met in a timely and professional manner
- Collaborate with the sales leadership team to implement strategies to expand existing partnerships, both horizontally and vertically, within the customer's organization
- Troubleshoot any customer issues and liaise with the appropriate departments within our company to find swift and effective solutions
- Coordinate and collaborate with multiple internal teams, including marketing, operations, and customer success, to ensure our offerings meet and exceed customer requirements
- Provide regular updates on account status to the sales leadership team, including challenges, opportunities, and risks
- Conduct regular check-ins and provide routine updates to current clients about our services
- Participate in the development of proposals and presentations for existing clients
- Stay up-to-date with industry trends, competitors, and market conditions that may affect our customer relationships and business strategies
Skills
- Proven experience as an Account Executive or similar role in sales or account management
- Experience working within the multifamily industry
- Excellent communication, negotiation, and relationship-building skills
- Strong understanding of customer requirements and market trends
- Ability to work independently, manage large, diverse customer portfolios, and prioritize tasks effectively
- Ability to travel as required to meet clients or attend industry events
Benefits
- Flexible work schedule with eligibility to work remotely
- Unlimited vacation
- Comprehensive compensation as well as benefits package
Company Overview