Note: The job is a remote job and is open to candidates in USA. Centerfield is a company that specializes in customer acquisition and marketing solutions. They are seeking a licensed Medicare Sales Agent to work remotely, focusing on assisting Medicare consumers with their insurance needs and maximizing sales opportunities.
Responsibilities
- Maintain continuous availability for inbound and/or outbound phone calls during scheduled work hours
- Remain at a workstation for extended periods of time, up to and including an 8-hour shift, with additional hours as required for overtime
- Engage in continuous listening and verbal communication with customers throughout the workday using a headset and phone system
- Speak clearly and professionally for extended periods while providing sales guidance, plan explanations, and enrollment support
- Use a computer, keyboard, mouse, headset, and multiple software systems continuously throughout the shift
- View and interpret information on a computer screen for prolonged periods of time
- Adhere to scheduled breaks, lunch periods, call coverage requirements, and attendance expectations
- Follow phone readiness, adherence, auxiliary status, and schedule compliance procedures when stepping away from the phone
- Accurately document customer interactions and enrollments in required systems while on live calls
- Consistently meet productivity, quality, and performance metrics, including call handling, compliance, and sales expectations
Skills
- Must reside in and hold a Resident License in one of the following states: Alabama, Arizona, Florida, Georgia, Indiana, North Carolina, South Carolina, Tennessee, Texas, or Utah
- At least 1 year of experience in Medicare phone sales is required—we're looking for candidates with a strong track record in selling Health, Life, and/or Medicare Insurance over the phone
- Annual Enrollment Period (AEP) Commitment: Agents must be available to work October 15 – December 7, the busiest and most lucrative time of the year
- Strong ability to navigate and operate multiple web browsers across a dual-screen setup
- Secure, hardwired high-speed internet to ensure uninterrupted connectivity
- A private and distraction-free home office or space to stay compliant with the Health Insurance Portability and Accountability Act (HIPAA) when handling Protected Health Information (PHI)
Benefits
- Full-time, work-from-home position (40 hours per week, Monday–Friday) with flexible scheduling options. Alternative shift arrangements may be available during the off-season (April–September)
- Enjoy yearly pay increases that reflect your ongoing commitment and success in the role—Licensed Sales Agents enjoy annual hourly pay increases for their first three years as they grow with us!
- Daily spiffs, incentives, and an unmatched AEP commission structure
- Extensive training programs and learning resources are available. We foster an environment that leans into mentoring, coaching, and collaboration to continue elevating our sales agents
- Generous PTO and holiday schedule
- Industry-leading medical, dental, and vision plans
- 401(k) company match plan – fully vested on day 1
- Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
- Career growth – we enjoy promoting from within! In 2024, over a dozen internal agents were promoted to leadership roles
Company Overview
Centerfield is a Advertising Technology & Search Engine Marketing platform. It was founded in 2011, and is headquartered in Playa Vista, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.centerfield.com.