Note: The job is a remote job and is open to candidates in USA. Parloa is a company focused on enhancing customer conversations through agentic AI. As an Inbound Market Development Representative, you will be the first point of contact for prospective customers, converting inbound interest into qualified opportunities for the sales team and supporting field marketing efforts.
Responsibilities
- Respond to and qualify inbound leads from marketing channels (web, events, campaigns)
- Engage prospects via email, phone, and social channels to understand their business challenges and goals
- Conduct discovery conversations to assess fit, urgency, and buying intent
- Schedule qualified meetings for Account Executives
- Maintain accurate records of all interactions in CRM (e.g., Salesforce)
- Collaborate closely with marketing to provide feedback on lead quality and campaign performance
- Continuously refine messaging and outreach based on prospect insights
- Meet and exceed monthly targets for qualified opportunities and pipeline contribution
Skills
- 1+ years of experience in an SDR, MDR, or customer-facing role (SaaS experience preferred)
- Strong written and verbal communication skills
- A customer-first mindset with the ability to ask thoughtful, probing questions
- High level of organization and attention to detail
- Ability to manage multiple inbound conversations simultaneously
- Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms is a plus
- Interest in AI, customer experience, or enterprise technology
Company Overview
Parloa is an AI agent management platform that supports contact centers in automating and enhancing customer interactions. It was founded in 2018, and is headquartered in Berlin, Berlin, DEU, with a workforce of 201-500 employees. Its website is https://parloa.com.