Note: The job is a remote job and is open to candidates in USA. Embrace is seeking a hands-on, analytical, and systems-savvy Manager of Revenue Operations to accelerate our go-to-market execution across Sales, Marketing, and Customer Success. You will own our data, systems, and processes to improve sales productivity, forecasting accuracy, and cross-functional alignment.
Responsibilities
- Own and optimize our core GTM systems and data stack (Salesforce, HubSpot, Gong, Apollo, Clay, LeanData, and related tools) to enable seamless workflows across Sales, Marketing, and Customer Success
- Partner with GTM leaders to design and manage key operational processes, including forecasting, pipeline reviews, territory design, comp planning, lead routing, and attribution
- Build and maintain standardized dashboards and analytics that provide real-time visibility into pipeline health, pacing, conversion rates, and sales efficiency metrics (Magic Number, Sales Efficiency Ratio, etc.)
- Drive data integrity, hygiene, and process enforcement to ensure confidence in our reporting and board-level metrics
- Support Sales Development operations, optimizing prospecting workflows, scoring, and routing to maximize meeting generation
- Collaborate closely with Marketing and Partnership teams to improve campaign measurement, funnel reporting, and attribution
- Partner with Customer Success to enhance renewal visibility, expansion tracking, and NRR reporting
- Serve as a trusted advisor to the CRO and GTM leaders, delivering actionable insights that inform decisions, improve forecasting accuracy, and drive cross-functional alignment
- Continuously evaluate and implement process improvements that increase efficiency and help scale Embrace’s revenue engine from $10M to $50M+
Skills
- 5+ years of experience in Revenue Operations, Sales Operations, or GTM Analytics roles in a B2B SaaS environment
- Hands-on expertise with Salesforce (admin-level proficiency required); experience with HubSpot, Gong, LeanData, and similar tools is a strong plus
- Proven ability to design and execute reporting, forecasting, and process frameworks that improve sales productivity and GTM efficiency
- Comfortable building dashboards, analyzing trends, and turning data into actionable insights for leadership
- Experience managing the operational cadence across sales, marketing, and customer success (pipeline reviews, QBRs, board reporting)
- Strategic thinker with a builder's mindset. Able to zoom out to system-level design and zoom in to execute details with precision
- Exceptional collaboration and communication skills; confident in driving accountability across teams
- A bias for action, curiosity, and continuous improvement. Thrives in a fast-paced, scaling environment
Benefits
- Equity participation
- The full suite of Embrace benefits listed on our careers page
- Remote company
- Occasional travel for company events, onsites, or team working sessions
Company Overview