Note: The job is a remote job and is open to candidates in USA. Habitat Health empowers older adults to experience more good days in their homes and communities. The Manager, Growth Strategy & Operations will help launch new markets and strengthen the operational backbone that supports the team’s mission.
Responsibilities
- Support new market launches on the ground, working with local teams and cross-functional partners to stand up Growth operations
- Develop and maintain the new market launch playbook into a repeatable framework and project plan that accelerates and de-risks each subsequent launch in both CA and in new states Habitat Health enters
- Drive operational enablement across the Growth team, including supporting new program rollouts and resource and workflow optimization
- Gather and implement feedback from Growth Operations on new programs and operational workflows, translating frontline input into concrete process improvements and updated guidance
- Support regular reporting and performance tracking, monitor how new processes and launches are performing, surface opportunities for iteration, and help drive continuous improvement
- Collaborate across the organization - including Clinical Operations, Operations, Marketing, and partner teams - to align launch and enablement work with broader growth priorities and the participant journey
- Facilitate cross-functional and external stakeholder engagement to align on and drive progress against key initiatives
Skills
- A Bachelor's degree or 3-5 years of relevant experience in health care delivery at a high-growth startup, operations or program management, or consulting for health care payers & providers
- Demonstrated ability to be a self-starter, with comfort operating in ambiguity, an aptitude for building structure where none exists, and a bias to action
- Strong project management and organizational skills, with the ability to manage multiple workstreams across functions and locations
- Strong interpersonal and written/oral communication skills; high EQ
- A practical problem solver who can connect strategy to daily execution and thrives in a fast-paced, evolving environment
- Willingness to work in a hybrid work environment, with travel to Habitat Health centers and new market sites for launches and stabilization periods
- Aligns with our purpose and our values, and is excited about living those out in daily practice
- Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement
- Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions
- Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results
- Travel: Ability to travel up to 75% during center launches
- Experience in operations and implementation projects
- Familiarity with elder care organizations
- Experience supporting new site, market, or program launches in a healthcare or multi-site operating environment
Benefits
- Target annual bonus of 10% and may be eligible for additional incentive compensation, as applicable
- Comprehensive benefits package, including medical, dental, and vision insurance
- Paid parental leave
- Short- and long-term disability coverage
- Life insurance
- Flexible spending accounts
- A 401(k) savings plan that includes a match
- Paid time off
- Company paid holidays
Company Overview