Note: The job is a remote job and is open to candidates in USA. Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. They are seeking a motivated sales leader to lead their expanding Account Management team, focusing on renewing clients, upselling products, and finding expansion opportunities.
Responsibilities
- Work with your account management reps, ensuring each has a deep understanding of the client’s needs and how Absorb can aid in achieving their goals and ultimately grow net dollar retention
- Manage and report key weekly/monthly operational metrics for team and individual performance
- Collaborate with the marketing team to identify campaigns to drive qualified leads and grow the account managers pipelines
- Develop a trusted advisor relationship with senior client stakeholders and executive sponsors to look for additional sales opportunities within the account
- Recruit, hire and nurture a world-class account management team
- Lead account management team and support client communications leveraging tools including but not limited to Salesforce, Gainsight, Inbox AI, Atlassian Suite, and Zendesk
Skills
- 3+ years of experience leading SMB and Mid-Market account management teams
- Experience managing a gross revenue quota of $5M+ annually
- Great familiarity and success negotiating deals of $20-75k
- A hands-on leadership style, leading by example and focusing on the development of your team
- A strong understanding of how to build account plans and track individual performance and output against those plans
- A track record of accurately forecasting your team's pipeline, anticipating/identifying trends and patterns in advance
- An analytical mindset, with the ability to turn metrics into decisions and present data in a meaningful and impactful way
Benefits
- Fully remote-first work with flexible work arrangements
- Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
- New Hire Equipment Allowance and monthly Flex Allowance to support your success
- Endless opportunity for career growth and internal mobility
- Employee driven DE&I programs
Company Overview