Note: The job is a remote job and is open to candidates in USA. MNJ SOFTWARE is one of Information Technology’s fastest growing companies, seeking a Jira Administrator/Consultant to enhance system reliability and provide user support. The role involves working closely with project teams to design and implement solutions using Atlassian tools, ensuring operational efficiency and user satisfaction.
Responsibilities
- Experience planning, configuration, deployment, and maintenance work associated with Atlassian: Jira, Confluence, Bamboo, and Stash environments to support users globally
- Extensive experience with configuring, administration (including upgrades), and management of Atlassian applications in an enterprise setting: Jira, Confluence, Crowd, Bamboo, and Bitbucket
- Experience in Linux / Unix systems administration
- Experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required
- Must have experience with user support
Skills
- Experience: 5-8 yrs
- Fluency in oral and written English is required
- Qualification: ME/M.TECH/BE/B.TECH/MCA/M.Sc(IT) etc
- Maintain and enhance system reliability, data protection, and system security
- Responsible for evolving the design and architecture of process management, provisioning, and automation tools
- Responsible for user support
- Develop scalable infrastructure solutions
- Build tools to monitor various systems capacity and performance and provide reports, analytics, and forecasts for capacity as required
- Perform planning, configuration, deployment, and maintenance work associated with Atlassian: Jira, Confluence, Bamboo, and Stash environments to support users globally
- Quickly and efficiently troubleshoot issues in order to provide outstanding support for customers; Determine root cause and implement permanent resolutions for more intricate issues
- Identify areas for process and efficiency improvement within systems operations; recommend solutions and assist in overseeing implementation using established best practices
- Create and maintain detailed documentation
- Evaluate new software and hardware
- Assist team with reports creation
- Participate in an on-call rotation with a growing team of systems administrators and engineers in a 24x7 worldwide presence
- Experience planning, configuration, deployment, and maintenance work associated with Atlassian: Jira, Confluence, Bamboo, and Stash environments to support users globally
- Extensive experience with configuring, administration (including upgrades), and management of Atlassian applications in an enterprise setting: Jira, Confluence, Crowd, Bamboo, and Bitbucket
- Experience in Linux / Unix systems administration
- Experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required
- Must have experience with user support
- Must be Analytical and possess good problem-solving capabilities
- Independent thinker
- Certification: Optional
Benefits
- Reimbursement: Best in Industry
- Remote (Work From Home)
- Full time [Monday – Friday]
- Employees are required to have flexibility to work any of our 9-hour shift schedules during our normal business hours of (6am - 10pm IST) or (6pm to 6am IST)
- It may be necessary, given the business need, to work occasional overtime [unpaid].
- No Fee THE MNJ SOFTWARE DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING).
Company Overview