Note: The job is a remote job and is open to candidates in USA. Pride Global is seeking an Interview Operations Program Manager to design, scale, and optimize a high-quality interview ecosystem for a fast-growing technology organization. The role involves managing end-to-end interview program operations, collaborating with various teams to enhance candidate evaluation experiences, and driving continuous improvement in interview processes.
Responsibilities
- Own and optimize end-to-end interview program workflows to support organizational growth
- Identify and resolve operational bottlenecks while maintaining quality and consistency
- Partner with recruiting operations to plan capacity and improve scalability of interview processes
- Develop, maintain, and evolve interview content, modules, and structured evaluation frameworks
- Establish governance processes for interview content lifecycle management
- Collaborate with subject matter experts to refine and improve interview materials
- Design and manage interviewer onboarding, training, and development programs
- Implement performance feedback, assessment frameworks, and recognition processes
- Drive engagement and continuous improvement across interviewer communities
- Build and maintain dashboards and reporting systems to track interview program performance
- Analyze key hiring and interview metrics to identify trends and improvement opportunities
- Partner with analytics teams to ensure data accuracy and actionable insights
- Work closely with hiring managers, recruiters, and cross-functional partners to align on hiring needs
- Communicate program updates, insights, and improvements to stakeholders and leadership
- Gather feedback and continuously improve interview processes and candidate experience
Skills
- 3-5 years of experience in program management, operations, or recruiting operations
- Experience designing and scaling structured processes in a fast-paced environment
- Strong data analytics skills with experience tracking KPIs and building reports/dashboards
- Excellent project management skills with ability to manage multiple initiatives simultaneously
- Strong written and verbal communication skills
- Experience working cross-functionally with both technical and non-technical teams
- Familiarity with recruiting, hiring, or structured interview processes
- High attention to detail with strong organizational and execution skills
- Ability to operate independently in a remote, high-growth environment
- Experience in recruiting operations, HR operations, or talent program management
- Experience with ATS and recruiting tools (e.g., Greenhouse, scheduling platforms, or similar systems)
- Familiarity with data visualization tools (e.g., Tableau, Looker, Mode)
- Experience building training, onboarding, or learning programs
- Knowledge of structured interviewing and fair hiring practices
- Experience in high-growth startup environments with rapidly evolving processes
- Exposure to AI tools for workflow automation, reporting, or operational efficiency
Benefits
- Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans)
- Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
- 401(k)-retirement savings
- Life & disability insurance
- An employee assistance program
- Legal support
- Auto, home insurance
- Pet insurance
- Employee discounts with preferred vendors
Company Overview
Pride Global network of companies focuses on a diverse array of human resources solutions including managed services. It was founded in 1983, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.prideglobal.com/.