Note: The job is a remote job and is open to candidates in USA. Metagenics is a leading healthcare professional-grade VMS company dedicated to helping people live healthier lives through nutrition. The Inside Sales Representative role focuses on generating revenue by selling and educating customers about Metagenics products and services, primarily through digital and telephone interactions, while also maintaining and growing assigned accounts.
Responsibilities
- Own Fullscript account activation and growth by onboarding and supporting HCPs, driving protocol penetration, and leveraging a deep, working knowledge of Fullscript capabilities, tools, and workflows to maximize adoption and sales impact
- Serve as the Fullscript subject‑matter expert for assigned accounts, confidently educating practitioners on platform functionality, promotions, and merchandising opportunities while managing outbound sales activity to meet Fullscript revenue targets
- Meet or exceed daily, monthly and quarterly call quotas, educational presentations, and increasing protocol usage for your accounts by making outbound sales calls to customers. Maintaining low level accounts while positioning high potential accounts for transition to outside sales
- Meet or exceed specified call quotas for special programs such as support for marketing and recruitment for Metagenics events
- Follow up on requests or questions from accounts in a timely manner
- Maintain accurate records in CRM for sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities
- Solicit outside assistance as needed for account education, such as sessions with the sales training or Medical Information teams
- Complete all training modules and e-learning as assigned
- Demonstrate consistent progress in increasing technical knowledge regarding Metagenics products and Fullscript platform
- Conduct educational presentations on Metagenics products for accounts via Teams Meetings or other virtual meeting platforms
- Provide exceptional client service to existing clients, offices, and clinics through outbound calls, inbound calls, being responsive to requests, identifying needs and offering solutions to program issues
- Develop relationships and increase sales volumes by expanding the accounts’ knowledge of Metagenics product offerings
- Qualify opportunities by utilizing reports within CRM
- Review key reports and data in order to create accounts plans
- Communicate technical product knowledge that allows an effective sales presentation via phone calls and sales tools
- Ensures that information provided to the internal and external customers is complete, accurate and timely
- Adheres to all company policies, procedures and business code of ethics
- Attend occasional professional events and sales meetings as requested by your manager
Skills
- Bachelor's degree preferred in science related field
- Minimum 2 years Inside Sales or Outside Sales experience
- Excellent phone/digital usage skills, ability to cold call, obtain information from accounts, and the ability to establish rapport via telephone or digital platforms
- Proficient in Microsoft Word, Outlook, Excel and PowerPoint
- Experience in using CRM software to maintain customer contact records and to collect and analyze information
- Skilled at performing research on the internet to piece together information regarding accounts
- Exemplifies high levels of internal and external customer engagement
- Demonstrates a positive, solution-oriented outlook when faced with obstacles
- Maintain or exceeds daily call requirement
- Ensuring all calls are documented in database/CRM
- Follow scripts and guidelines on all inbound/outbound calls
- Develop proficiency with all CRM/ERP software
- Degree in nutrition or related field is a plus
Benefits
- Medical, dental, vision
- Annual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical plan
- STD, LTD, Basic Life AD&D coverage
- 401k + employer matching
- Vacation and Sick Time
- 2 Volunteer Days off per year
- Emergency evacuation time off
- 11 paid company holidays
- 1 Floating holiday to celebrate your birthday or important religious/holiday to you
- Quarterly product allowance to use towards your favorite Metagenics products!
- Product discount
- Peer to peer recognition programs & more!
Company Overview