Note: The job is a remote job and is open to candidates in USA. ISSA is an education and certification company for fitness trainers, and they are seeking an Inside Sales Representative to join their team. The role involves making outbound calls to prospective students, guiding them to the right ISSA program, and driving towards individual and team performance goals.
Responsibilities
- Make 120–200 outbound calls daily to prospective students from warm and cold lists
- Conduct high-energy phone consultations to identify goals, build rapport, and recommend training programs
- Manage your pipeline through a CRM with disciplined notes, tasks, and follow-ups
- Close sales in a short cycle (same-day to 7 days) using ethical persuasion and student-first judgment
- Consistently meet or exceed monthly enrollment and revenue targets
- Collaborate with peers and leaders to improve scripts, objection handling, and conversion rates
- Represent ISSA’s mission and brand with integrity and enthusiasm
Skills
- 1+ years of phone-based inside sales experience in a quota-driven environment
- Demonstrated ability to sustain high activity levels (120–200+ dials per day)
- Experience in short-cycle or one-call closes (same day to 7 days)
- Comfort working shift-based schedules in a fully remote setup
- Strong verbal communication, active listening, and empathy
- Track record of hitting or exceeding individual sales targets
- Familiarity with CRMs (Salesforce, HubSpot, or similar)
- Continuously identifies opportunities to leverage AI tools for efficiency and innovation
- Experience in B2C or consumer-style B2B sales environments
- Prior success with outbound sales or lead follow-up campaigns
- High energy and resilience in competitive, metrics-driven settings
- Interest in the fitness, health, or education industries
- Prior ISSA certification or wellness industry exposure
- Advanced CRM hygiene and data management habits
Benefits
- Free enrollment in the Certified Personal Trainer (CPT) course starting on Day 1!
- Free Certifications: Who wants to be their best self? WE DO! As an ISSA team member, you have access to our courses and certifications…at no expense! Additionally, you'll receive exclusive discounts on leading products in the fitness industry. Cool, right? Employees can also enroll up to 5 friends/family members each year in our courses...FOR FREE!
- Health & Wellness Reimbursement: If our company’s mission is to encourage healthy living, we need to walk the talk and ensure each employee is supported in their wellness journey! Employees can submit fitness purchases (gym membership, fitness equipment, classes) and professional and mental health purchases (personal learning courses, wellness apps, art classes, and more) for reimbursement up to $50/month…$600/year.
- Work-Life Synergy: Our Team members start with 3 weeks of PTO each year and can earn up to 6 weeks each year! And everyone at ISSA gets 9 paid national holidays every year...PLUS 1 floating holiday! Work hard, play hard!
- Parental Time Off: We support our team members as they grow their families! Eligible employees giving birth can receive up to 12 weeks of paid leave, while other parents welcoming a new child (including partners and adoptive/foster parents) receive up to 6 weeks of paid bonding leave.
- Medical, Dental, and Vision Insurance: A key component to living a healthy lifestyle is having access to the care we (and our families) need. We offer 2 medical insurance plans accompanied by Health Savings Account (HSA) and Flexible Savings Account (FSA) options, as well as Dental and Vision coverage. And you don’t have to wait forever! Eligibility begins on the 1st of the month after you start.
- Team Building: We may be remote, but we don’t have to be alone! We host a monthly schedule of virtual team activities, town halls, brown bag lunches, and other special events…so many fun ways for us to connect and support one another.
- Tools To Do The Job: We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process before your start date, so you are ready to rock ‘n roll on your first day. We also provide a monthly work-from-home allowance!
- 100% Remote Work: You can say goodbye to long commutes because all of our roles can be performed from the comfort of your own home. To connect and communicate more effectively, ISSA is a camera-friendly culture in which cameras are on for scheduled meetings. We have found that this bridges the gap that can exist since we are not working together in an office.
- We have a 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability.
- We also offer an employee assistance program to assist with work-life concerns (legal, financial, and mental health).
Company Overview
The International Sports Sciences Association (ISSA) is a distance education institution and certifying agency committed to our students' fitness education and professional goals. It was founded in 1988, and is headquartered in Phoenix, Arizona, USA, with a workforce of 51-200 employees. Its website is https://www.issaonline.com/.