Note: The job is a remote job and is open to candidates in USA. Point Quest Group is seeking a Human Resources Generalist to support day-to-day HR operations across the employee lifecycle. This role focuses on HR operations, compliance, employee relations, and HR systems administration, partnering with HR leadership and business leaders to ensure consistent practices across a multi-site workforce.
Responsibilities
- Administer employee lifecycle transactions including hires, job changes, status changes, leaves, and terminations
- Ensure accuracy and compliance of employee data and documentation within HRIS and personnel files
- Review and validate HR transactions for policy and regulatory compliance
- Develop and maintain standardized HR operational procedures and documentation
- Identify process gaps and drive continuous improvement in HR operations workflows
- Serve as a primary HR contact for employees and managers on HR policies, practices, and employee concerns, and partner with leaders to resolve issues in a timely and fair manner
- Conduct or support workplace investigations and fact-finding reviews
- Provide policy interpretation and risk-aware guidance to leaders
- Partner with leaders to resolve employee concerns in a timely and fair manner
- Draft and review employee communications and corrective action documentation
- Maintain high data integrity standards within HRIS and related systems
- Perform regular audits of HR data and transactions
- Partner with Benefits and Payroll teams to resolve data and workflow issues
- Support system implementations, enhancements, and testing
- Ensure compliance with federal, state, and local employment laws and regulations
- Support multi-state compliance requirements and jurisdictional variations
- Maintain required employment records and compliance documentation
- Partner with HR leadership on internal audits and external compliance reviews
- Support regulatory reporting and government agency responses
- Monitor required credentials, licensure, and background clearance requirements for regulated roles
- Serve as an HR point of contact for employees and managers with questions related to benefits, leaves of absence, ADA accommodations, and workers’ compensation processes
- Provide front-line guidance and intake support, and route complex or formal cases to the Benefits & Risk team
- Coordinate with the Benefits & Risk team and third-party administrators to support case processing and communication
- This job description is not designed to cover or contain a comprehensive listing of activities, tasks, duties, or responsibilities that are required of this position. Duties, responsibilities, tasks, and activities of this position are subject to change at any time with or without notice
Skills
- Bachelor's degree in Human Resources or related field, or equivalent experience
- HR Generalist II: 4–6 years progressive HR experience
- HR Generalist III: 6–9+ years progressive HR experience
- Strong working knowledge of employment law and HR compliance requirements
- Multi-state workforce experience
- Experience managing employee lifecycle transactions and documentation
- Experience conducting or supporting employee relations investigations
- Strong HRIS experience, strong preference for ADP WFN and Workday experience
- High attention to detail and documentation accuracy
- Demonstrated ability to handle sensitive matters with discretion
- Strong skill set with Microsoft Office and Office 365, particularly Outlook, Word, PowerPoint, Teams, and SharePoint
- Current HR certification (PHR/SPHR, SHRM-CP/SHRM-SCP, or similar)
- Experience supporting special education, clinical, healthcare, or regulated service environments
Benefits
- Comprehensive and competitive benefits package
- Annual bonus
- Flexible work arrangements
- Many other region-specific benefits
Company Overview