Note: The job is a remote job and is open to candidates in USA. The North Carolina Department of Agriculture and Consumer Services is seeking a Human Resources Generalist to perform professional, technical, analytical, and administrative human resources work. This role involves providing expert guidance in employee relations, classification, compensation, and labor relations, while working independently to apply HR principles.
Responsibilities
- Serves as the Point of Contact (POC) for assigned departments
- Provides professional consultation, technical assistance, support and guidance to all levels of the organization in addressing and resolving a wide range of complex human resource and labor relations issues
- Serves as a subject matter expert on interpreting and explaining County personnel policies, practices, procedures and collective bargaining agreements
- Participates in the resolution of employee complaints
- Investigates complaints dealing with violations of law and/or County policy; analyzes and evaluates information to make recommendations on the resolution of each case
- May testify in administrative and/or court proceedings regarding investigations conducted, disciplinary actions and/or interpretation/implementation of County policies, procedures and collective bargaining agreements
- Represents the County in labor/management committees, meetings and discussions; assists with labor/management issues including collective bargaining and labor negotiations
- Assists in pre-disciplinary and pre-termination issues, and assists with grievances, arbitrations and Public Employee Relations Commission (PERC) hearings
- Conducts confidential research for labor negotiations including salary and benefit surveys and trend analysis; gathers, compiles and analyzes statistical information; prepares recommendations, reports and potential solutions; participates as a member of the management team by developing proposals and strategies and participates in the negotiation of the County’s collective bargaining agreements, including interest and non-interest arbitration groups
- Develops and maintains job classification and compensation plans
- Conducts classification studies of existing and new positions, including on-site analysis of duties and responsibilities, salary surveys, internal/external comparability analysis and writing of class specifications
- Provides determinations regarding appropriate classification and salary allocation
- Performs analytical studies in a variety of compensation areas, such as market analyses, competitive pay practices, incentive compensation, skill pay and emerging salary and benefit trends
- Recommends associated policy and/or program changes
- Consults with Elected Officials, Department Heads or their designee to provide guidance in reorganizing or restructuring classifications and personnel to achieve office/department efficiencies and objectives
- Recommends organizational changes, classification of work needed and development of career ladders
- Researches policies, practices and trends to develop new or more effective methods and procedures to better maintain human resource functions
- Researches and recommends new programs, policies, procedures, training and strategic initiatives
- Researches and maintains familiarity with and interprets relevant laws, statutes, rules, language and trends in the human resources management field
- May develop and conduct training for supervisory and management employees on various human resource topics and issues
- Consults with the Prosecuting Attorney’s office on serious legal issues
- Performs other related duties as required/assigned
Skills
- Bachelor's degree from accredited college or university in human resources, public or business administration or related field
- Four (4) years of experience performing professional human resources generalist work
- Possession of a valid Driver's License at time of hire and for the duration of employment
- In lieu of a bachelor's degree, an equivalent eight (8) years of relevant education, training and/or experience that would provide the required knowledge, skills and abilities will be considered
- Knowledge of the laws, rules, principles, techniques and methods of human resources management processes including recruitment, selection, personnel evaluation and discipline, job analysis, wage and salary administration, training and investigations
- Knowledge of the laws, rules, principles, techniques and practices of labor relations and collective bargaining including grievances and interest and non-interest arbitration processes, negotiations and contract administration
- Knowledge of application and interpretation of federal, state and local rules, regulations, codes and ordinances
- Knowledge of research methodologies, analysis and presentations
- Knowledge of procedures for conducting internal investigations of highly sensitive issues
- Knowledge of principles and practices of effective management including supervision
- Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction
- Skilled in establishing and maintaining effective working relationships with Elected Officials, Department Heads, employees, co-workers, union representatives and the general public
- Skilled in fact-finding, analysis, problem-solving and conflict resolution
- Skilled in the use of a personal computer, internet and related software applications
- Ability to research, analyze and resolve complex problems
- Ability to gather, analyze, evaluate and prepare clear and concise reports and/or recommendations
- Ability to apply judgment and discretion and maintain confidentiality in resolving various and complex human resources problems and in interpreting policies and regulations
- Ability to conduct effective investigations and interviews
- Ability to present matters clearly and persuasively before public bodies, hearing officers, arbitrators, management and employees
- Ability to communicate detailed and often sensitive information effectively both orally and in writing
- Ability to develop and conduct training
- Ability to exercise professional leadership in promoting good personnel management
- HRCI or SHRM certification and experience in a union environment
Benefits
- Flexible/Hybrid
- 90‑day training and immersion period, after which it transitions to a hybrid schedule combining on‑site and Spokane County area remote work.
- Please select the link below to view Spokane County Benefits: [Benefits | Spokane County, WA](https://www.spokanecounty.org/1061/Benefits)
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