[Remote] Human Resources Generalist

Note: The job is a remote job and is open to candidates in USA. Alignment Health is committed to serving seniors and those who need it most, focusing on transforming their lives. The Human Resources Generalist will manage employee relations, provide guidance on workplace conflicts, and support HR operations to foster a positive work environment.

Responsibilities

• Manage employee relations cases including disciplinary actions, workplace complaints, and performance issues to ensure timely and effective resolution. Conduct thorough and objective investigations into employee concerns, ensuring fair processes and compliance with company policies and employment laws. Maintain accurate and confidential case records within HR information systems
• Serve as a trusted advisor and coach to managers across the organization on employee relations matters, conflict resolution, performance management, and people management best practices. Support managers through difficult conversations, disciplinary processes, and corrective action plans while building their capability to handle employee challenges effectively
• Interpret and apply HR policies and procedures in compliance with legal requirements and organizational standards. Draft, update, and communicate employee relations policies and guidelines to ensure consistency. Stay current with employment laws and regulations, particularly those affecting the healthcare industry, and ensure compliant application across the organization
• Provide guidance and support to employees on HR-related inquiries, workplace concerns, and conflict resolution. Facilitate mediation and alternative dispute resolution processes to promote amicable solutions and maintain positive working relationships. Build trusted relationships through effective stakeholder engagement and communication
• Support HR operations and programs including recruitment, onboarding, performance management, and talent management initiatives. Assist in implementing HR strategies and programs that align with business objectives while ensuring compliance with company policies and legal requirements
• Contribute to organizational culture and employee engagement by promoting inclusive practices, supporting engagement initiatives, and partnering with managers to create positive work environments. Use employee feedback and engagement data to identify opportunities for improvement and support action planning

Skills

• 1-3 years of relevant experience in HR, with demonstrated experience in employee relations
• Solid understanding of labor and employment law, company policies, and best practices in employee relations
• Strong conflict resolution and problem-solving abilities
• Excellent investigation and case management skills
• High emotional intelligence and empathy to understand employee concerns and de-escalate sensitive situations
• Exceptional communication skills, both written and verbal, with active listening capabilities
• Ability to handle sensitive information with strict confidentiality and professionalism
• Strong organizational and project management skills to manage multiple cases simultaneously
• Proficiency in HR Information Systems (HRIS) and case management tools
• Must have experience with CA laws and able to work in PST
• Experience conducting workplace investigations and managing employee relations cases
• Experience in high-growth environments with ability to build scalable processes and manage increasing ER complexity during organizational expansion
• Demonstrated ability to track ER metrics, identify trends, and use data to inform policy recommendations, manager training and proactive interventions
• Bachelor's degree in Human Resources, Business Administration, or related field
• HR certification (PHR, SHRM-CP) is a plus
• Knowledge of healthcare industry regulations and compliance requirements

Company Overview