Note: The job is a remote job and is open to candidates in USA. Nasscomm is seeking a Systems Engineer II to support the design, integration, testing, deployment, and sustainment of enterprise health information technology solutions for the Indian Health Service. The role involves translating clinical and operational requirements into technical solutions to ensure secure and reliable healthcare information exchange.
Responsibilities
- Systems Integration and EHR Support
- Support design, integration, and deployment of enterprise Health IT and EHR capabilities
- Translate clinical, business, and operational requirements into technical specifications
- Support implementation of scalable, cloud-based solutions across the federal healthcare environment
- Identify dependencies among systems, applications, interfaces, and infrastructure components
- Support development and execution of integration plans, schedules, and technical activities
- Interoperability and Interface Management Support healthcare interoperability initiatives and interface implementation efforts
- Review, coordinate, and maintain Interface Control Documents (ICDs) and related technical artifacts
- Identify, document, and track interface requirements, dependencies, and implementation status
- Maintain interface inventories and support lifecycle management of enterprise integrations
- Support data exchange initiatives using healthcare interoperability standards and technologies
- Examples may include: Health Information Exchange (HIE), Direct Secure Messaging (DSM), Laboratory Information Systems (LIS), Pharmacy systems, Medical imaging systems, Dental systems, Revenue cycle systems
- Patient portal integrations Data Management and Cloud Support
- Support cloud-based data repositories, including environments such as the Four Directions Warehouse (4DW)
- Assist with secure migration and support of historical and operational clinical data
- Support data standardization, validation, and integrity across integrated systems
- Assist with maintenance of engineering documentation, repositories, and configuration records
- Testing, Validation, and Readiness Support system characterization, functional testing, verification, and validation activities
- Develop or assist with test cases, test execution, defect tracking, and corrective action support
- Participate in test readiness reviews, operational readiness assessments, and go-live preparation
- Document test outcomes, implementation findings, and lessons learned
- Stakeholder Coordination and Operational Support Coordinate with engineering, deployment, product, cybersecurity, clinical, vendor, and program teams
- Support communication between technical teams and clinical or operational stakeholders
- Participate in site assessments, readiness reviews, and deployment support activities
- Perform troubleshooting and 2nd-level technical support for system, interface, and data issues
- Support issue escalation, change impact assessment, and engineering governance processes
- Risk and Issue Management Identify, document, and track technical risks, issues, and mitigation actions
- Support preparation of engineering status updates, risk reports, and briefing materials
- Escalate significant concerns to senior engineers and program leadership, as appropriate
Skills
- 2–5 years of relevant experience supporting information technology, systems engineering, or Health IT programs
- Experience supporting systems integration, interfaces, application support, or EHR-related environments
- Experience documenting technical requirements, test activities, and system processes
- Experience supporting implementation, modernization, or sustainment of technical systems
- Ability to obtain and maintain required IHS clearance
- Bachelor's degree from an accredited college or university in: Systems Engineering, Computer Science, Information Systems, Information Technology, Health Informatics, Biomedical Engineering
- Working knowledge of: Systems engineering principles, System integration and interoperability concepts, Requirements management, Technical documentation, Software development lifecycle (SDLC), Configuration management concepts, Cloud-based systems and virtualized infrastructure
- Familiarity with: HL7, FHIR, Interface engines, REST APIs, Identity and access management concepts, Healthcare information systems
- Ability to analyze technical requirements, interfaces, dependencies, and impacts
- Ability to identify technical risks, issues, and integration constraints
- Ability to manage multiple tasks and priorities in a structured environment
- Strong troubleshooting and problem-solving skills
- Ability to communicate effectively with technical and non-technical stakeholders
- Ability to facilitate meetings and document decisions, actions, and outcomes
- Ability to prepare clear status reports, technical summaries, and briefing materials
- Strong written and verbal communication skills
- Experience supporting healthcare IT environments
- Familiarity with federal healthcare operations or large-scale public sector IT programs
- Experience with cloud-based systems, virtual infrastructure, or secure data environments
- Familiarity with EHR sustainment, clinical workflows, and healthcare data standardization
- Experience supporting cross-functional teams in complex deployment or modernization efforts
Company Overview