Note: The job is a remote job and is open to candidates in USA. Nelnet Business Solutions is a division of Nelnet, Inc. that provides payment technology and education services to various organizations. They are seeking a Group Product Manager to lead a team in developing the Horizon platform, overseeing product strategy, execution, and cross-functional collaboration.
Responsibilities
- Personally own a core area of the Horizon platform end to end—running discovery, writing requirements, making the prioritization calls, and partnering daily with engineering and design to ship
- Stay close to the details: dig into the data, prototype and pressure-test ideas, review designs, and validate solutions with real users so the team ships work that is genuinely useful
- Set the bar for product craft by example, modeling the discovery, writing, and decision-making you expect from the PMs you lead
- Lead, mentor, and grow a small team of Product Managers responsible for Horizon workstreams, setting clear expectations and helping each PM sharpen their craft
- Foster a high-agency, outcome-oriented culture where PMs operate with confidence in ambiguity and hold themselves accountable to measurable business results
- Balance hands-on coaching with real autonomy—giving your PMs ownership of their areas while stepping in directly when a problem needs your attention
- Own the strategy and roadmap for your group’s areas of Horizon, translating NCC’s broader product vision into a sequenced plan that delivers value to institutions and students
- Identify and build practical applications of AI across your areas of the platform, pushing for experiences that are genuinely useful rather than incrementally better
- Keep a close eye on the higher education payments landscape, competitive moves, and emerging regulatory requirements, and fold what you learn back into the roadmap
- Partner with sales, marketing, implementation, and client success to plan and execute Horizon launches, making sure each release is market-ready and lands commercially
- Work closely with engineering on architecture and delivery cadence, managing trade-offs transparently to keep both product quality and timelines on track
- Define success metrics for your areas—spanning adoption, retention, payment completion, and institutional satisfaction—and hold the team accountable to outcomes, not just outputs
- Collaborate with compliance, security, and risk teams to ensure releases meet PCI Level 1 standards and applicable higher education regulatory requirements
Skills
- Bachelor's degree in Business, Computer Science, Finance, or a related field
- 6+ years of product management experience with a strong track record of shipping products yourself, including 1+ years mentoring or directly managing other Product Managers
- Experience partnering with go-to-market teams to launch complex SaaS or platform products
- Track record of personally shipping AI-enabled or data-driven software products with measurable business impact
- Proven ability to align and influence stakeholders across engineering, design, and commercial functions
- Advanced degree with emphasis on strategy, technology, or leadership
- Experience in higher education technology, fintech, payments, or B2B2C platform businesses
- Experience contributing to or leading platform modernization, replatforming, or migration work
- Familiarity with PCI Level 1 compliance, payment processing workflows, or ERP integrations (Workday, Banner, PeopleSoft, Colleague)
Benefits
- Medical, dental, vision, HSA and FSA
- Generous earned time off
- 401K/student loan repayment
- Life insurance & AD&D insurance
- Employee assistance program
- Employee stock purchase program
- Tuition reimbursement
- Performance-based incentive pay
- Short- and long-term disability
- A robust wellness program
- Hybrid work option
Company Overview