Note: The job is a remote job and is open to candidates in USA. MetLife is the nation’s largest non-medical carrier of group insurance, impacting over 55,000 customers and covering more than 50 million employees and their families. The Group Insurance Administrator will be responsible for daily administration and policy support for group dental Recordkeeping customers, focusing on accurate data entry and maintenance of policy records.
Responsibilities
- Performs intermediate level policy administration duties requiring some analysis and individual judgment
- Maintains data in the administrative systems; troubleshoots and corrects data issues. Works various transaction error reports and queues
- Processes demographic, coverage level, policy updates, and member changes, return mail and completes other miscellaneous participant level updates
- Follows up on items found not in good order and completes required mail backs. Consults with supervisor on complex problems
- Completes participant level enrollments and reenrollments for dental products
Skills
- High School Diploma or equivalent
- 1-3 years business experience
- Detail oriented with strong time management and organizational skills
- Excellent oral and written communication skills
- Able to communicate effectively and work in an independent virtual environment
- Associates degree
Benefits
- Annual short-term incentive compensation and stock-based long-term incentives
- Programs for physical and mental health, financial wellness, and support for families
- Comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability
- Company-paid life insurance and legal services
- Retirement pension funded entirely by MetLife and 401(k) with employer matching
- Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
- Employee Assistance Program (EAP) and digital mental health programs
- Parental leave
- Paid time off
- Paid holidays
- Volunteer time off
- Tuition assistance
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