Note: The job is a remote job and is open to candidates in USA. Sears Home Services is seeking a Field Marketing Manager to support hourly In Store Marketers and ensure optimal performance. This role involves managing a team, building relationships with retail store management, and achieving budgeted staffing and revenue goals.
Responsibilities
- Meet or exceed budgeted staffing hours, lead flow, productivity, stores staffed, hot calls, confirmation, net revenue and CLPH per the Standard Operating Procedures
- Responsible for establishing and building relationships with the retail store management and associates within them assigned market
- Responsible for achieving budgeted staffing hours, productivity, confirmation, and net revenue in order to meet program budget
- Manage, hire, train and motivate a team of 5-15 hourly In Store Marketers
- Monitor weekly reports for improvement performance with In Store Marketers
- Communicate weekly with assigned APC Market Coordinator to identify opportunities for lead conversion budget for the territory
- Under the direction of the Assistant Manager oversee the Take-The-Lead Program in building positive relationships with the FLS store management team and associates
- Communicate regularly with HR Reps to target areas for staffing needs and alternative recruiting sources to meet staffing goals
- Utilize In-store Recruiting Hotline call sheet responses to ads placed. Utilize Sears and other alternative sourcing options
- Maintain consistency in using best practices for recruiting, hiring, training processes
- Utilize competency based interviewing skills, motivational techniques
- Complete performance appraisals for In Store Marketers
- Attend periodic sales meetings with sales branch office
- Mystery shop In Store Marketers for coaching and training purposes
- Perform other duties as assigned
Skills
- High School education or equivalent required
- Must have valid driver's license
- Reliable transportation required for traveling within assigned territory
- Experience in managing and developing non-exempt associates required
- Must have the ability to drive to the assigned territory and sit in an automobile for extended periods of time
- Must have the ability to walk, stand and move around for extended periods of time
- The ability to organize and prioritize is a must
- Must be self-motivated in order to maintain high performance from a home-based office
- Excellent communication and leadership skills are required
- This position requires reliable transportation for frequent travel within assigned territory
- Must have the ability to maintain a positive mental attitude at all times to provide a positive role model for subordinates, peers and other members of management
- Should have desire and show initiative for upward mobility
- Ability to balance multiple priorities at one time, dealing with shifting priorities, and handling employee problems and issues
- College degree preferred
- Experience in recruiting, hiring and training preferred
Company Overview