Note: The job is a remote job and is open to candidates in USA. enGen is a company focused on healthcare solutions, and they are seeking an Epic Clindoc Systems Analyst. This role involves configuring, rolling out, and supporting the Clinical Documentation Epic application while communicating with end-users to resolve issues and enhance system usage.
Responsibilities
- Plans, designs/builds, tests, implements, and supports the needs of Epic Clindoc software
- Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications
- Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues
- Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues
- Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation
Skills
- 3 years of systems administration experience within one or more Epic modules
- Associates
- Epic Application Certification within 6 months
- Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity
- Excellent customer service skills
- Uses critical thinking skills for assigned tasks
- Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork
- Strong organizational skills in managing priorities
- Demonstrates knowledge of project management principles as they relate to assigned tasks
- 3 years of experience in the healthcare industry with Epic Clinical Documentation (Clindoc)
- Bachelor's degree in Computer Science, Information Systems, Healthcare or relevant experience
Benefits
- Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.
- The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
- Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
- We endeavor to make this site accessible to any and all users.
- If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
- For accommodation requests, please contact HR Services Online at [email protected]
Company Overview
Company H1B Sponsorship