Note: The job is a remote job and is open to candidates in USA. Accenture is a leading global professional services company that helps organizations build their digital core and optimize operations. The Epic Certified Beacon Analyst will manage application workflows and configurations, ensuring high-quality support and enhancements in a healthcare environment while collaborating with various teams.
Responsibilities
- Act as a subject matter expert (SME) for application workflows and configurations
- Manage and prioritize daily support and maintenance activities, ensuring timely resolution of incidents and service requests per defined SLAs
- Serve as a liaison with client stakeholders, ensuring alignment of system capabilities with business needs
- Coordinate with offshore support teams, ensuring effective communication, task delegation, and performance monitoring
- Maintain system documentation, including workflows, build specifications, and testing protocols
- Ensure compliance with HIPAA, data governance, and organizational security policies
- Participate in regular team meetings, providing updates on ongoing work, potential risks, and resource needs
- Support the teams working on other applications
Skills
- A minimum of two years of experience in an Epic Beacon Analyst role
- Active Epic Beacon Certification
- High school diploma or GED
- Experience and/or badge or certification(s) in one or more of the following areas: Ambulatory, Results Routing, Nurse Triage, Kaleidoscope, Cheers, SmartForms, CRM, Pheonix, Haiku, Behavioral Health
Benefits
- Medical, dental, vision, and long-term disability coverage
- A 401(k) plan
- Paid time off
- Competitive rewards and access to benefits programs and world-class learning resources
- Accenture Flex offers you the flexibility of local fixed-duration project-based work
- Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel
Company Overview
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations. It was founded in 1989, and is headquartered in Dublin, Dublin, IRL, with a workforce of 10001+ employees. Its website is https://www.accenture.com.